AmbitionBox
Search
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Employer? Claim Account for FREE
HSBC Group
Compare
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
All Filters
277 HSBC Group Jobs
Qualtrics ~Employee Listening/Consultant Specialist
3-7 years
Hyderabad / Secunderabad
1 vacancy
Qualtrics ~Employee Listening/Consultant Specialist
HSBC Group
posted 5hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Some careers shine brighter than others.
If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Consultant Specialist.
In this role, you will be:
- Collaborating with the Qualtrics product owner (HR Employee Listening), HR Technology, Agile Lead and/or Scrum Master to deliver the Qualtrics product backlog
- Capturing, analysing and documenting business process
- Participating in the design of solutions to address business requirements
- Configuring solutions using the Qualtrics platform
- Working with wider HR Tech teams to deliver end to end technical solutions e.g. integration, embedded surveys
- Developing excellent platform knowledge through self-learning, training courses and collaboration with professional services teams
- Actively participating in the Qualtrics Pod e.g. resolution of system defects, delivery of service requests, devleopment of changes, upgrades/patching, proactive monitoring of system health and performance
- Testing config to ensure it meets requirements and quality
- Aligning with HSBC development standards and good practice guidance, including Agile delivery and Release Management controls
- Writing appropriate functional and technical documentation for all delivery
- Identifying continuous improvement opportunities e.g. user experience, security, quality, error detection and performance enhancements
Requirements
To be successful in this role, you should meet the following requirements:
- Experience of working with the Qualtrics platform or similar SaaS survey/employee experience technology
- Experience of data or statistical analysis .Has worked successfully within a DevOps and Agile team/environment
- Proven self-starter who can operate and develop without close supervision
- Experience in software development and/or application configuration skills.
- Experience of working in a multi-cultural environment demonstrable ability to adapt to different cultures . Experience of working in virtual, geographically dispersed locations and timezones
- Experience of core IT Service Management processes, including Incident Management, Problem Management and Release Management
- Experience of producing technical specifications and documentation . Experience of SaaS software and working with software vendors to keep abreast of developments, releases and roadmaps
- Knowledge of Qualtrics platform functionality, configuration, support resources and roadmaps
- Knowledge of HR employee lifecycle and business processes . Knowledge of APIs and integration technology . Knowledge of SaaS technology
- Strong Analytical and Problem Solving skills . Strong Interpersonal and communication (both oral and written) skills
- Skilled in creative and lateral thinking . Good Influencing, persuasion and negotiation skills in workshops and presentation formats
- Advanced skills in MS Excel, Powerpoint, Word and Visio (or similar)
Employment Type: Full Time, Permanent
Read full job descriptionHSBC Group Interview Questions & Tips
Prepare for HSBC Group Consultant Specialist roles with real interview advice
What people at HSBC Group are saying
Rating based on 95 Consultant Specialist
reviews
Anonymous · Engineering - Software & QA
in Pune
Likes
Work life balance is been given high priority in HSBC
- Salary - Good
+5 more
Dislikes
Promotions takes time to get as you need to be exceptional and need to do something extra from the existing roles and responsibilities
- Promotions - Bad
Consultant Specialist salary at HSBC Group
reported by
1.2k
employees
with 4-16
years exp.
₹10
L/yr - ₹35
L/yr
16%
more
than the average Consultant Specialist Salary in India
View more details
What HSBC Group employees are saying about work life
based on 4.7k employees
Flexible timing
Monday to Friday
No travel
Day Shift
HSBC Group Benefits
Submitted by Company
Pay and benefits Flexible working Career development
Submitted by Employees
View more benefits 
Compare HSBC Group with
Standard Chartered
Compare
ICICI Bank
Compare
Axis Bank
Compare
HDFC Bank
Compare
State Bank of India
Compare
Kotak Mahindra Bank
Compare
IndusInd Bank
Compare
Yes Bank
Compare
RBL Bank
Compare
Wells Fargo
Compare
JPMorgan Chase & Co.
Compare
Cholamandalam Investment & Finance
Compare
Citicorp
Compare
BNY
Compare
American Express
Compare
UBS
Compare
State Street Corporation
Compare
IDFC FIRST Bharat
Compare
HDFC Sales
Compare
Aditya Birla Capital
Compare
Similar Jobs for you
HSBC Group Hyderabad / Secunderabad Office Location
Hyderabad Office
The Hongkong and Shanghai Banking Corporation Limited,
Private Banking Department, 1st Floor 6-3-1107 & 1108, Rajbhavan Road, Somajiguda, Hyderabad
Hyderabad
500 082
500 082
Qualtrics ~Employee Listening/Consultant Specialist
3-7 Yrs
Hyderabad / Secunderabad
Share an Interview