Technical Programme manager /Senior Lead Consultant Specialist

Some careers shine brighter than others.

If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Lead Consultant Specialist.

• Define programme objectives / goals in line with Business & Technology Product strategy
• Plan & budget for annual book of work in close liaison with relevant Business & IT stakeholders.
• Develop & maintain high-level plans, timelines, budgets, and resource allocation for each project within the programme.
• Support Project Manager(s) to accomplish successful delivery of underlying projects within specified time & budget with quality.
• Embed agile and lean values and principles, guide teams, measure outcomes, and advocate for continuous improvement.
• Monitor project progress, course-correct when needed and report to stakeholders on status, milestones, and risks.
• Ensure post release support model is in place & resources are trained to support the service.
• Ensure all service introduction activities are completed.
• Manage programme financials and highlight financial risks & challenges if any
• Identify, communicate, and mitigate programme / project risks.
• Escalate critical issues / blockers to the IT Sponsor at right time and work towards resolving those.
• Act as the SPOC for HSBC Connect for providing right information and associated data about the state of the programme & underlying projects.
• Ensure the design approach for each project is in line with our strategy and complete from scalability, resiliency, security & performance standpoint.
• Facilitate communication among different teams involved in the programme.
• Encourage a mindset of experimentation, resilience and be able to think outside the process when needed. Advocate for modern value delivery approaches, not just in your team but across the wider organization.
• Build and motivate teams, foster a positive working environment, and tackle challenges using an agile mindset
• Identify and address inefficiencies (both inside and outside the team), coach teams (across the organization) on process improvement and implement new workflows.