Tele Sales Executive

Telesales advisors with minimum 6 months of telesales experience\

Key Responsibilities :

1. Sales Generation :

   • Make outbound calls to potential and existing customers to promote products and services.
   • Understand customer needs and offer tailored solutions to meet their requirements.
   • Achieve daily, weekly, and monthly sales targets.

2. Customer Engagement :

   • Build and maintain positive relationships with customers to encourage repeat business.
   • Handle customer inquiries and objections professionally and effectively.

3. Product Knowledge :

   • Stay updated on product features, pricing, and promotions.
   • Effectively communicate the benefits and advantages of the company's offerings.

4. Data Management :

   • Maintain accurate records of customer interactions, sales, and feedback in the CRM system.
   • Follow up on leads and ensure timely closure of sales opportunities.

5. Collaboration :

   • Coordinate with the sales team and other departments to ensure smooth operations and customer satisfaction.
   • Provide insights and suggestions to improve sales strategies based on customer feedback.

6. Compliance :

   • Adhere to company policies, scripts, and ethical practices during customer interactions.
   • Ensure compliance with data protection and telemarketing regulations.

Qualifications and Skills :

• Education : High school diploma or equivalent (Bachelor’s degree preferred).
• Experience : Previous experience in telemarketing, telesales, or customer service is an advantage.
• Skills :
  • Excellent verbal communication and persuasive skills.
  • Ability to handle objections and close sales effectively.
  • Strong problem-solving and active listening abilities.
  • Familiarity with CRM tools and basic computer skills.
  • Goal-oriented and self-motivated mindset.

Key Performance Indicators (KPIs) :

• Number of calls made per day.
• Conversion rate and sales revenue.
• Lead follow-up and closure time.
• Customer satisfaction and retention rates.