Require DM/Manager Sales Excellence For Chandigarh (Hindware Ltd.)

Education: B.Tech / MBA

Experience: 6-14 Years

Role Type: Individual Contributor

Perks and benefits

As per the industry standards

Role & responsibilities

Responsible to contribute to the achievement of sales targets by supporting Head of sales and sales representatives, coordinating sales activities. The sales Operations Lead responsibilities include supporting sales, ensuring order satisfaction, coordinating with other departments, motivating staff, handling administrative duties, and promoting customer satisfaction.

RESPONSIBILITIES & ACCOUNTABILITIES:

Co-create and be an implementation partner in design of all modules/playbooks

Lead micro market mapping exercise for the region.

Develop the plan for retailer and distributor expansion and extraction drive.

Develop and execute the plumber module in the region.

Design, in collaboration with SH/CH, the journey cycle plan for all TM/RSO.

Rapid Prototyping of all digital and analytic tools

Train and test usage of key digital tools like SFA App, DMS, Plumber App, Dealer App

Drive adoption and usage of Power BI dashboards tracking project KPIs.

Create, if required, and publish relevant dashboards for the region in collaboration with SH/CH.

Be the Analytic brain for the region be the custodian of data backed and impact driven analysis.

Set up cascaded governance structure for the region

Build cadence and agenda for reviews across sales hierarchy in the region

Create and update action log for each review and ensure adherence to action items in the log

On ground coaching and capability building

Co-create with SH/CH the resource planning for the region for the year.

Front-line incentive management - training, dashboard and bottleneck issues.

Field and forum workshops with front line team to train all modules and ensure execution excellence.

Drive adoption and usage of all digital tools - SFA App, Plumber App, Dealer App etc.

Issue resolution - lead debottlenecking any hurdles faced during effective execution of modules.

Performance monitoring of KPIs for all projects as per the established cadence

Be the source of market intelligence to review and revise the playbooks/modules and/or create new modules/playbooks.

Ensure adherence to conduct of project wise war rooms, huddle calls for respective regions.

Ensure execution excellence in all modules.