AmbitionBox
Search
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
All Filters
210 Hilton Jobs
IT Manager
Hilton
posted 14hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
As the IT Manager, you will be responsible for performing the following tasks to the highest standards:
Maximize and protect hotel profitability through the leverage of IT, training and operational best practices.
Maximize opportunities to reduce IT costs through effective purchasing negotiating maintenance contracts.
Identify and propose opportunities to augment revenue.
Ensure that any system user permission has been authorized before opening, monthly audit user use report, ensure that it has been used correctly.
Responsible for the management and control of all IT expense according to an agreed plan.
Ensure a business continuity plan is established and tested for all parts of the business.
Ensure the highest possible IT service is provided to the agreed standards and best practices.
Work with Business Management to expedite access and better utilization of information.
Solve guest IT questions with minimum risk and improve guest satisfaction according to defined criteria.
Ensure guest IT queries are managed to defined standards with minimal risks.
Ensure brand standards are communicated and maintained for Guest and Business Service.
Ensure ownership of all hotel data and ensure that data is backed up in a timely manner.
Consistently promote the brand and encourage the use of the brand by IT suppliers.
Ensure IT resources are maintained in the hotel to support the commercial business needs.
Identify and ensure all hotel data has ownership and accountability within the organization.
Ensure a successor is identified and trained to the standard.
Provide IT support to other Hilton hotels when required.
Cross train other hotel IT personnel to provide cover.
Manage and monitor local vendors and / or local representatives of global / area vendors.
Ensure that hotel data is secured and in line with stated standards and best practices.
Ensure access control is in line with stated standards and best practices.
Ensure regular self-evaluations of IT practices are completed and communicated.
Maintain standards and best practices in the hotel and evaluate compliance and ensure machine room access registration and safety.
Complete disaster recovery drills regularly to familiarize operational departments with manual bookkeeping procedures.
Communicate status, risks, opportunities to the General Manager, hotel Management and Regional Area IT Management.
Adhere to the hotel s security and emergency policies and procedures.
Ensure that all team members have a complete understanding of and adhere to the hotel s team member rules and regulations.
Manage local implementation projects.
The Management reserves the right to change / extend this job description if necessary, at any point of time during her / his employment.
Carry out any other reasonable duties and responsibilities.
What are we looking for?
An IT Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for IT Manager roles with real interview advice
What people at Hilton are saying
IT Manager salary at Hilton
reported by
4
employees
with 12-22
years exp.
₹8.9
L/yr - ₹10.2
L/yr
29%
less
than the average IT Manager Salary in India
View more details
What Hilton employees are saying about work life
based on 496 employees
Flexible timing
Rotational Shift
No travel
Day Shift
Hilton Benefits
View more benefits
Compare Hilton with
Marriott International
Compare
AccorHotels
Compare
Ihg Group
Compare
Wyndham Hotel Group
Compare
Hyatt Regency
Compare
Radisson Hotels
Compare
Oberoi Group of Hotels
Compare
Taj Hotels Resorts and Palaces
Compare
ITC Hotels
Compare
Lemon Tree Hotels
Compare
Oyo Rooms
Compare
Mahindra Holidays & Resorts
Compare
Devyani International
Compare
Burger King
Compare
JW Marriott
Compare
Pizza Hut
Compare
Tata Starbucks
Compare
THE LEELA PALACES HOTELS & RESORTS
Compare
The Lalit
Compare
Crowne Plaza
Compare
Similar Jobs for you
Share an Interview