DM/Manager_ Pre Sales

Urgent Openings for Deputy Manager/Manager _ Presales with Hexaware Technologies

Key Responsibilities:

1. Bid Management:

• To understand Customer's CX outsourcing requirement and articulate the right fit solution in terms of People, Process & Technology
• Lead the end-to-end bid process, ensuring submissions are timely, high-quality, and meet client expectations.
• Develop comprehensive bid plans, including timelines and deliverables, to ensure organized and efficient bid preparation.
• Coordinate with cross-functional teams, including sales, operations, finance, and legal, to gather essential information for bid proposals.

2. Proposal Development:

• Write, edit, and proofread proposal content to ensure clarity, accuracy, and alignment with client requirements.
• Customize proposals to address specific client needs and expectations, ensuring a personalized approach.
• Ensure all proposals comply with client specifications and adhere to company standards and branding guidelines.
• Collaborate with graphic designers to create visually appealing proposal documents.

3. Market Research:

• Conduct thorough research to understand market trends, competitor offerings, and client needs.
• Use insights from market research to develop competitive and compelling proposals that differentiate the company from competitors.
• Stay informed about industry developments and emerging technologies that could impact the BPO landscape.

4. Risk Management:

• Identify and assess risks associated with bids, including financial, operational, and compliance risks.
• Develop and implement mitigation strategies to address identified risks and ensure bids are financially viable.

Key Skillsets and Experience:

• Proficiency in Microsoft Office Suite, particularly PowerPoint, Word & excel
• 2year + experience in Presales Solutions
• Proven track record of managing successful bids and proposals, with a strong understanding of the BPO market.
• Strong project management skills with the ability to manage multiple bids simultaneously.
• Needs to be up-to-date on recent technologies and industry trends, particularly in digital transformation and automation
• Excellent written and verbal communication skills, with the ability to convey complex information clearly.

Interested candidates can share their CV's on RichaC1@hexaware.com or else can reach me on 7977141167.