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Service Desk Agent - German
Hemmersbach
posted 5d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Fluent German speaker
- B2 English
- Quick comprehension
- Ability to work independently
Your tasks
- Be the contact person for customers and service technicians
- Administer and schedule service technicians in the field, taking into account
- product and customer knowledge as well as temporal and spatial availability
- Ensure customer satisfaction through compliance with agreed service level agreements while taking into account high economic efficiency
- Handle escalations
- Ensure service documentation and update if necessary
Your benefits
- Buddy program
- Internal career development program
- International job opportunities
- Onboarding program
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Service Desk Agent roles with real interview advice
People are getting interviews at Hemmersbach through
People are getting interviews through
(based on 5 Hemmersbach interviews)
Referral
Campus Placement
Job Portal
60%
20%
20%
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
What people at Hemmersbach are saying
Rating based on 5 Service Desk Agent
reviews
Anonymous · IT Support
in Bengaluru
Likes
Worst management and DE
Dislikes
Worst management and DE
Read 5 reviewsService Desk Agent salary at Hemmersbach
reported by
28
employees
with 1-5
years exp.
₹2.5
L/yr - ₹6.2
L/yr
5%
less
than the average Service Desk Agent Salary in India
View more details
What Hemmersbach employees are saying about work life
based on 68 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Hemmersbach Benefits
Health Insurance 
Work From Home 
Team Outings 
Job Training 
Free Transport 
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