Operations Head - Airport Media

Key Responsibilities:

1. Operations Management:

• Oversee the complete media operations, including digital and traditional advertising installations, maintenance, and campaign execution at Noida International Airport.
• Ensure all media operations adhere to airport safety protocols, industry standards, and internal processes.

2. Team Leadership:

• Lead and mentor a team responsible for media operations
• Ensure effective communication and collaboration between operational teams, airport authorities, vendors, and clients.

3. Process & SOP Management:

• Develop, implement, and refine Standard Operating Procedures (SOPs) for media installations, maintenance, and overall operations to ensure consistent and efficient service delivery.
• Continuously assess and optimize operational workflows for improved efficiency and enhanced quality.

4. Project Execution:

• Manage end-to-end execution of media installations, ensuring timely delivery, quality assurance, and compliance with specifications.
• Coordinate with vendors, contractors, and airport authorities to ensure minimal disruption to airport operations during installations.

5. Vendor & Stakeholder Management:

• Build and maintain strong relationships with airport authorities, media vendors, and service providers.
• Oversee contract negotiations, performance evaluations, and ensure compliance with operational agreements.

6. Budget & Resource Management:

• Monitor and manage the budget for media operations, ensuring cost-efficiency without compromising on quality.
• Oversee resource allocation and logistics for media installations and ongoing campaigns.

7. Safety & Compliance:

• Ensure that all media operations comply with airport regulations, safety standards, and environmental guidelines.
• Conduct regular audits and risk assessments to ensure that installations and maintenance activities meet regulatory requirements.

Required Experience:

• 8+ years in operations management, with 3-5 years in airport media operations.
• Proven experience managing media installations (digital and traditional) in airport environments, including handling complex airport regulations, tight deadlines, and high visibility projects.
• Strong expertise in vendor management, process optimization, and SOP development for media operations.
• Hands-on experience with end-to-end project management, from planning and installation to maintenance and reporting.

In-depth understanding of airport protocols, media safety standards, and compliance regulations.

Desired profile of the candidate

• Strong leadership and team management skills.
• Excellent communication, problem-solving, and decision-making abilities.
• Proficiency in MS Office, project management tools, and media operations software.
• Experience with budgeting, vendor relations, and contract management.
• Ability to manage multiple tasks and projects simultaneously in a fast-paced environment.