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7 Belwo Jobs

Head Operations

10-15 years

Kolkata, Mumbai, New Delhi + 4 more

1 vacancy

Head Operations

Belwo

posted 8d ago

Job Description

We are seeking an experienced Head Operations India to plan, direct, and oversee operational activities within our organization. This role is essential in developing and implementing efficient, cost-effective systems to support both current and future organizational goals.
Key Responsibilities:
  • Oversee and streamline daily operations to ensure organizational efficiency.
  • Define, implement, and optimize operations strategy, structure, and processes.
  • Manage budgeting processes quarterly and annually with full PL accountability.
  • Monitor and analyze performance metrics, proactively identifying and solving efficiency challenges.
  • Maintain comprehensive knowledge across all phases of operations, ensuring cohesion.
  • Provide operational support and guidance to teams across the organization.
  • Interview, hire, train, and mentor a high-performing operations management team.
  • Deliver regular performance updates to senior leadership.
  • Handle unexpected operational issues and troubleshoot effectively.
  • Represent the company in internal and external events.
  • Stay ahead of industry trends by attending events, monitoring competitors, and identifying opportunities for innovation.
  • Identify, train, and develop emerging leaders, establishing clear paths to management.
Required Skills and Qualifications:
  • Proven leadership skills with a thorough understanding of management practices.
  • Experience managing projects and budgets with strong analytical and financial acumen.
  • Broad understanding of business fundamentals and strategic insight.
  • Excellent problem-solving skills with meticulous attention to detail.
  • Ability to develop strategies and drive process improvements.
  • Strong communication skills, both written and verbal.
  • High interpersonal skills, with the ability to build consensus in high-pressure environments.
  • Proficiency in Microsoft Office Suite (Outlook, Excel).
Preferred Background and Experience:
  • Extensive experience within service-oriented companies, with exposure to diverse verticals or technologies (e.g., licensed software, .NET, AI/ML).
  • Experience working in organizations with 500-1000 employees across multiple locations.
  • Proven experience with business scaling, managing transitions, and addressing scaling challenges.
  • Demonstrated change management experience and operational leadership, with the ability to make strategic decisions for expanding verticals (e.g., prioritizing people, technology, and workflows).
  • Skilled in managing complex delivery processes, even without a technical background.
  • Comfortable leading calls and showcasing best practices.
Requirements: Must hold a U.S. visa and have experience with U.S.-based captives.
Experience: 10+ Years
Education: Bachelors or higher degree

Employment Type: Full Time, Permanent

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Belwo Benefits

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