Senior Manager - Digital/Online Sales (Health Insurance - Retire100)

About the Department:

Retire 100 is a fintech start-up introduced by HDFC Life - Ecosystem Solution Group to cater to Retirement Planning. This platform enables retirement and pension POP customers to avail services related to both financial and non helps customers to plan for their happy retirement life. Some of the financial products that help users plan their retirement includes NPS, Insurance and Savings Plans, Retirement Consultants etc.

Website Details: www.retire100.com

Job Summary:

We seek a highly motivated and experienced professional to join our InsureTech team. The ideal candidate should have a proven track record in creating business pipelines with an understanding of the insurance industry and a passion for helping customers for all service and claim queries.

Key Responsibilities:

Were building up a business from scratch. This would require the candidate to be completely involved in the business and -

• Talk to customers, be sensitive to them and understand their pain points.
• Understand the industry, the products and suggest the best options available to the customer which may vary from a case-to-case basis.
• Create metrics and content that helps the Inside Sales team to effectively reach out to the leads and ensure conversions.
• Establish and maintain relationships with partners as and when required.
• Collaborate with stakeholders to resolve customer concerns within the designated TATs.
• Monitor and report on ops processes and provide insights for improvement.
• Analyze market trends and competitive landscape to identify opportunities of business expansion.
• Attend industry events and stay up-to-date on industry developments.

Qualifications:

• Bachelor's degree or equivalent.
• 5+ years of experience on servicing of financial products, preferably health insurance.

Key Skills:

• Good listener with strong analytical and problem-solving skills.
• Excellent attention to detail.
• Good communication and interpersonal skills.
• Ability to work independently and as part of a team.