Branch Manager

Role & responsibilities

• Profitability Management - Maintaining & optimizing profitability for the branch
• Target setting & management Monitoring branch targets in numbers & volumes
• Portfolio quality management - through superior underwriting, working closely with collections
• Cost management managing all branch operating costs including cost of acquisition, operations etc.
• People management Motivating team, handling HR & administration function of the branch
• Customer experience management - Ensuring superior customer experience and handling customer

service in terms of collections, pre closures & service issues

Preferred candidate profile

• 7-8 Years experience, with atleast 4 years in Retail Assets

• Ability to plan & execute

• Strong inter-personal skills and leadership ability,

• Ability to create professional work culture that encourages enthusiasm and team spirit

• Understanding of credit risks & operational risks.

• Ability to manage and implement change by taking complete ownership

Regards

Rupali

9354966985

rupali.vishal@hdbfs.com