Premium Employer

i

This company page is being actively managed by HCLTech Team. If you also belong to the team, you can get access from here

HCLTech Verified Tick

Compare button icon Compare button icon Compare
filter salaries All Filters

202 HCLTech Jobs

Mega walk-in drive-in HCL-Tech Fresher's and Experience

0-3 years

Noida

1 vacancy

Mega walk-in drive-in HCL-Tech Fresher's and Experience

HCLTech

posted 19hr ago

Job Description

Walk-In Drive for Customer Support Executive HCL Tech


Profile - Voice, customer service.


HCL Tech Hiring for UK / US Voice Process 5th March-25 to 7th -March-25 Walk in directly.


Designation: Customer Care Representative-Freshers and experienced


Any Grad/UG can apply (No Regular Students / No Law Graduate)


For Fresher's role B.tech ,M.tech, BCA and MCA candidate is not eligible


Experience 0 to 3 Years


If experience, then only in international Voice process customer service


Interview Location: - HCL Technologies: -


A- 8 & 9, Sector 60, Noida, Uttar Pradesh 201301


Work Location: Noida Sec-144


Two Ways Cabs Available


Walk-in Date- 5th March-25 to 7th -March-25


Timing- 11am-2pm


Job Description - Customer Service Executive

Candidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from UK /US customers.

Work Experience & Qualification criteria:

  • Excellent communication skills - both verbal and written - with a professional telephone etiquette
  • Helpful, empathetic, and enthusiastic about customer service
  • Freshers in UK/US Inbound calling preferably in Banking domain

Job Description

  • Answer all inbound queries as per call flow procedure.
  • Adherence to process to ensure high quality and customer service.
  • Follow escalation procedures for issues uncontrollable at agent level First call resolution.
  • Break schedule adherence.
  • Involvement in motivational activities, implementing feedback given during monitoring sessions.
  • Updating various logs like escalation log, complaint tracker etc.
  • Ensuring data security - proprietary data of customers

Contact Person- Priyanka Shastri

(Priyanka.shastri@hcltech.com)




Employment Type: Full Time, Permanent

Read full job description

Prepare for Technology roles with real interview advice

Top HCLTech Technology Interview Questions

Q1. What is IP address and how many classes are there in IPv4 addressing mode and what are there ranges?
Q2. Have you heard about OSI reference model? How many layers are there in OSI model? Explain any 3 layers.
Q3. What is APIPA? WHAT IS SUBNETMASK? DIFFERENCE BETWEEB IPv4 and IPv6. How many types of os installation? What is BIOS AND what is use of CMOS ... read more
View all 2.1k questions

What people at HCLTech are saying

Technology salary at HCLTech

reported by 7 employees with 4-15 years exp.
₹11 L/yr - ₹29.2 L/yr
At par with the average Technology Salary in India
View more details

What HCLTech employees are saying about work life

based on 36.2k employees
68%
80%
68%
76%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

HCLTech Benefits

Submitted by Company
A diverse, international culture that values your whole self
An employment that you can trust in
Career opportunities on your terms
Enriching job experiences
Submitted by Employees
Work From Home
Cafeteria
Health Insurance
Soft Skill Training
Job Training
Free Transport +6 more
View more benefits

Compare HCLTech with

TCS

3.7
Compare

Wipro

3.7
Compare

Accenture

3.8
Compare

Cognizant

3.8
Compare

HCL Group

3.6
Compare

Infosys

3.6
Compare

Capgemini

3.7
Compare

Tech Mahindra

3.5
Compare

Deloitte

3.8
Compare

KPMG India

3.5
Compare

LTIMindtree

3.8
Compare

Mphasis

3.4
Compare

Genpact

3.8
Compare

IBM

4.0
Compare

DXC Technology

3.7
Compare

eClerx

3.3
Compare

L&T Technology Services

3.3
Compare

Coforge

3.3
Compare

Cyient

3.6
Compare

Persistent Systems

3.5
Compare

Similar Jobs for you

Technology at HCLTech

Gurgaon / Gurugram

₹ 0.5-3 LPA

fresher at HCLTech

Lucknow

₹ 0.5-2 LPA

Phone Banking Officer at Axis Bank

Mumbai Suburban, Mumbai

0-5 Yrs

₹ 2-5 LPA

AR Caller at HCLTech

Chennai

0-5 Yrs

₹ 0.5-3 LPA

Technology at HCLTech

Chennai

₹ 0.5-2 LPA

Voice Process at BDO India

Pune

0-2 Yrs

₹ 0.5-2.25 LPA

Technical Support Executive at TELUS International

Noida

0-5 Yrs

₹ 3-5 LPA

Voice Process at BDO India

Pune

0-2 Yrs

₹ 0.5-2.5 LPA

Technology at HCLTech

Chennai

1-3 Yrs

₹ 1.25-3.75 LPA

Healthcare at HCLTech

Chennai

0-1 Yrs

₹ 0.5-2 LPA

HCLTech Noida Office Locations

View all
Noida, Uttar Pradesh Office
Headquarter
HCL Technologies Ltd. | Technology Hub, SEZ Plot No. 3A, Sector 126 Noida, Uttar Pradesh
201304
Noida, Uttar Pradesh Office
A- 8 & 9, Sector 60 Noida, Uttar Pradesh
201309

Mega walk-in drive-in HCL-Tech Fresher's and Experience

0-3 Yrs

Noida

19hr ago·via naukri.com

Scala Developer, Big Data Engineer

5-9 Yrs

Nagpur

19hr ago·via naukri.com

Graduate Trainee

0-1 Yrs

Chennai

1d ago·via naukri.com

BigFix Product _Sr. Content Developer (Javascript & NodeJs)

5-8 Yrs

Bangalore / Bengaluru

1d ago·via naukri.com

Java Developer

5-10 Yrs

Chennai, Bangalore / Bengaluru

1d ago·via naukri.com

UI/UX designer

8-11 Yrs

Bangalore / Bengaluru

1d ago·via naukri.com

HCL is hiring For AIML Technical Architect

9-14 Yrs

Noida

1d ago·via naukri.com

Mega Walkin Drive For International Voice Process - 6th & 7th

1-5 Yrs

₹ 1 - 3.5L/yr

Chennai

1d ago·via naukri.com
write
Share an Interview