Premium Employer

i

This company page is being actively managed by HCLTech Team. If you also belong to the team, you can get access from here

HCLTech Verified Tick

Compare button icon Compare button icon Compare
filter salaries All Filters

202 HCLTech Jobs

MegaWalkin Drive in Hcltech For Chat and Mail support on 27 Feb 25 To

1-3 years

Chennai

1 vacancy

MegaWalkin Drive in Hcltech For Chat and Mail support on 27 Feb 25 To

HCLTech

posted 6d ago

Job Role Insights

Flexible timing

Job Description

MegaWalkin Drive in HCLTECH for Chat and Mail support on 27 Feb 25 to 28 Feb -25


Interview Location- HCL Technologies Ltd. ETA 3- Techno Park, Special Economic Zone, 33, Rajiv Gandhi Salai, Navallur Village and Panchayat, Thiruporur Panchayat Union, Navallur, Tamil Nadu 603103

Interview Timing- 11.30 am to 2.00pm

Contact Person- Nandhinee HR

Total Experience- 1 yrs to 3 yrs


Job Title: Customer Support Representative (Email Process) - UK Shift


Job Description:

We are seeking a dedicated and customer-focused individual to join our team as a Customer Support Representative for our email process. This role involves providing exceptional support to our UK-based customers during their working hours.


Key Responsibilities:

  • Respond to customer inquiries and issues via email in a timely and professional manner.
  • Resolve customer complaints and provide appropriate solutions and alternatives.
  • Maintain a high level of customer satisfaction by ensuring all interactions are handled with empathy and efficiency.
  • Collaborate with other departments to resolve complex customer issues.
  • Keep accurate records of customer interactions and transactions.
  • Follow communication procedures, guidelines, and policies.
  • Stay updated with product knowledge and changes to provide accurate information to customers.

Requirements:

  • Proven customer support experience or experience as a client service representative.
  • Strong written communication skills in English.
  • Ability to handle multiple tasks and prioritize effectively.
  • Familiarity with CRM systems and practices.
  • Ability to work in the UK shift (typically 1 PM to 10 PM IST).
  • Strong problem-solving skills and attention to detail.
  • Ability to work independently and as part of a team.

Preferred Qualifications:

  • Experience in a similar role supporting UK-based customers.
  • Experience with email support tools and software.

Benefits:

  • Competitive salary and benefits package.
  • Opportunity to work with a dynamic and supportive team.
  • Professional development and growth opportunities.

Perks and Benefits :

MNC

Cab facility (two way) (Upto 30 Kms Only)

Salary : great in the industry

Excellent working environment

Free Cab for female employees

International Trainers

World class exposure

How You'll Grow

At HCL Tech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

Why Us

We are one of the fastest-growing large tech companies in the world, with offices in 60+ countries across the globe and 222,000 employees.

Our company is extremely diverse with 165 nationalities represented.

We offer the opportunity to work with colleagues across the globe.

We offer a virtual-first work environment, promoting a good work-life integration and real flexibility.

We are invested in your growth, offering learning and career development opportunities at every level to help you find your own unique spark.




Employment Type: Full Time, Permanent

Read full job description

Prepare for Technology roles with real interview advice

Top HCLTech Technology Interview Questions

Q1. What is IP address and how many classes are there in IPv4 addressing mode and what are there ranges?
Q2. Have you heard about OSI reference model? How many layers are there in OSI model? Explain any 3 layers.
Q3. What is APIPA? WHAT IS SUBNETMASK? DIFFERENCE BETWEEB IPv4 and IPv6. How many types of os installation? What is BIOS AND what is use of CMOS ... read more
View all 2.1k questions

What people at HCLTech are saying

Technology salary at HCLTech

reported by 7 employees with 4-15 years exp.
₹11 L/yr - ₹29.2 L/yr
At par with the average Technology Salary in India
View more details

What HCLTech employees are saying about work life

based on 36.2k employees
68%
80%
68%
76%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

HCLTech Benefits

Submitted by Company
A diverse, international culture that values your whole self
An employment that you can trust in
Career opportunities on your terms
Enriching job experiences
Submitted by Employees
Work From Home
Cafeteria
Health Insurance
Soft Skill Training
Job Training
Free Transport +6 more
View more benefits

Compare HCLTech with

TCS

3.7
Compare

Wipro

3.7
Compare

Accenture

3.8
Compare

Cognizant

3.8
Compare

HCL Group

3.6
Compare

Infosys

3.6
Compare

Capgemini

3.7
Compare

Tech Mahindra

3.5
Compare

Deloitte

3.8
Compare

KPMG India

3.5
Compare

LTIMindtree

3.8
Compare

Mphasis

3.4
Compare

Genpact

3.8
Compare

IBM

4.0
Compare

DXC Technology

3.7
Compare

eClerx

3.3
Compare

L&T Technology Services

3.3
Compare

Coforge

3.3
Compare

Cyient

3.6
Compare

Persistent Systems

3.5
Compare

Similar Jobs for you

Healthcare at HCLTech

Chennai

0-1 Yrs

₹ 0.5-2 LPA

Technology at HCLTech

Noida

0-3 Yrs

₹ 1-5 LPA

Healthcare at HCLTech

Chennai

0-1 Yrs

₹ 0.5-1.75 LPA

Healthcare at HCLTech

Chennai

0-1 Yrs

₹ 0.5-1.75 LPA

Customer Support at Tech Mahindra

Bangalore / Bengaluru

0-1 Yrs

₹ 0.5-3 LPA

Customer Support Executive at Hexaware Technologies

Navi Mumbai

1-3 Yrs

₹ 1.25-3 LPA

Intern at Tech Mahindra

Hyderabad / Secunderabad

1-5 Yrs

₹ 3.5-4.75 LPA

Intern at Tech Mahindra

Hyderabad / Secunderabad

1-6 Yrs

₹ 0.8-3 LPA

Chat Support Executive at Foundever

Mumbai Suburban

0-3 Yrs

₹ 0.5-2 LPA

Chat Support Executive at Foundever

Mumbai Suburban

0-3 Yrs

₹ 0.5-2 LPA

HCLTech Chennai Office Locations

View all
Chennai, Tamil Nadu Office
Sterling Technopolis, 4/293, Old Mahabalipuram Road (Rajiv Gandhi Salai), Perungudi Chennai, Tamil Nadu
Chennai, Tamil Nadu Office
8, South Phase, MTH Road, Ambattur Industrial Estate, Ambattur Chennai, Tamil Nadu
600058

Scala Developer, Big Data Engineer

5-9 Yrs

Nagpur

20hr ago·via naukri.com

Mega walk-in drive-in HCL-Tech Fresher's and Experience

0-3 Yrs

Noida

20hr ago·via naukri.com

Graduate Trainee

0-1 Yrs

Chennai

1d ago·via naukri.com

BigFix Product _Sr. Content Developer (Javascript & NodeJs)

5-8 Yrs

Bangalore / Bengaluru

1d ago·via naukri.com

Java Developer

5-10 Yrs

Chennai, Bangalore / Bengaluru

1d ago·via naukri.com

UI/UX designer

8-11 Yrs

Bangalore / Bengaluru

1d ago·via naukri.com

HCL is hiring For AIML Technical Architect

9-14 Yrs

Noida

1d ago·via naukri.com
write
Share an Interview