ServiceNow Developer - ITSM Module (3-14 yrs)

Description :

We are seeking an experienced ServiceNow Developer to join our dynamic team in India. The ideal candidate will have 3 to 13 years of experience in developing and implementing ServiceNow solutions, with a strong understanding of ITSM processes. The ServiceNow Developer will be responsible for designing, coding, testing, and deploying applications within the ServiceNow platform, as well as integrating with other systems. If you are passionate about technology and have a track record of delivering successful IT solutions, we would love to hear from you.

Responsibilities :

- Design, develop, and implement ServiceNow solutions based on business requirements.

- Create and manage ServiceNow applications and modules, including workflows, catalog items, and user interfaces.

- Integrate ServiceNow with other ITSM tools and third-party applications.

- Conduct system testing and validation to ensure functionality and performance meets business needs.

- Provide technical support and troubleshooting for ServiceNow incidents and requests.

- Collaborate with stakeholders to gather requirements and provide solutions that enhance user experience.

- Maintain documentation for the development process, configuration changes, and system integration.

Skills and Qualifications :

- Bachelor's degree in Computer Science, Information Technology, or a related field.

- 3-13 years of experience in ServiceNow development and administration.

- Proficiency in JavaScript, HTML, CSS, and AngularJS for front-end development.

- Experience with ServiceNow modules such as Incident, Problem, Change, and Service Catalog.

- Knowledge of ServiceNow scripting (Business Rules, Client Scripts, Script Includes, etc.).

- Familiarity with REST and SOAP web services for integration purposes.

- Ability to create and manage reports and dashboards in ServiceNow.

- ITIL certification is preferred; understanding of ITIL processes is a plus.

- Strong analytical and problem-solving skills with attention to detail.

- Excellent communication and teamwork skills.