Sr.Telecaller

.Role & responsibilities

• Handles incoming calls and records them in ERP.
• Also handles leads that we receive from JD, Sulekha, Online etc.
• Calls 100 calls a day and gathers 4 confirmations for walk-ins.
• Out of 100, at least 50 should be successful conversations with the students.
• Generates at least 25 walk-ins from her callings per month but when we disclose the target to her, let us double it and say 50.
• Lead Management and transfers all leads in ERP, department wise.
• Maintaining all relevant reports in an excel sheet day wise as a backup.