Consultant - Process Excellence

• Design and implement a governance framework for process ownership, establishing clear SOPs and driving continuous improvement • Plan and manage change for deploying redesigned processes • Identify improvement opportunities and implement solutions to enhance efficiency and effectiveness • Develop and maintain a continuous improvement roadmap for process enhancements and new process development • Analyze current processes to identify areas where automation can improve accuracy and efficiency • Use business optimization and innovation tools to analyze, redesign, and re-engineer business processes • Lead the creation and implementation of SOPs and manage a centralized knowledge base for process efficiency • Assess and provide preliminary costs, timelines, and resource commitments for potential solutions • Lead business process assessment and re-engineering, covering project execution stages such as Kick-off, Stakeholder consultation, Blueprinting, Realization, Documentation, and Project closure • Streamline existing processes using Lean methodology, identify efficiencies, and collaborate with leads to develop effective solutions • Drive Six Sigma and Lean initiatives to address process gaps, implement automation, and manage PEx initiatives across the company • Prepare PEx dashboards, newsletters, process documents, health cards, and quality training materials • Advise on new requirements and opportunities post-process streamlining, including organizational charts and function consolidation • Recommend ways to automate documentation and review SOPs for waste reduction and process lifecycle improvement • Handle customer comebacks, track errors, and identify process improvement opportunities • Promote best practice sharing and provide quality methodology training for the team

• A self-starter capable of taking initiative and working with minimal direction and support • 12+ years of experience, with at least 4+ years in process excellence, and Green Belt Certified • Must possess any graduation degree (Provisional Certificate and Consolidated Marks Memo required) • Must be willing to work from the office and in rotational shifts (5 working days, 2 days off) • Must be ready to join immediately

* Analyzing current processes and identifying areas for improvement. * Designing and implementing process enhancements to streamline workflows. * Collaborating with cross-functional teams to drive process improvements. * Developing metrics and KPIs to measure process performance. * Conducting training sessions to ensure adoption of new processes. * Providing ongoing support and guidance to maintain process excellence.

Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them.

Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!

Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays.

Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings.

Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses.

Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!