Sr.Manager, Lean Digital Transformation Blackbelt

Inviting applications for the role of Sr.

Manager, Lean Digital Transformation Blackbelt
Black Belt is a Individual contributor role that needs to collaborate with developer teams , operations and extended teams to deliver on productivity, Business impact by leading a project and mentoring multiple GB projects and also engage in discussions to implement digital solutions and conduct POC s and share with clients.

Responsibilities
Interaction
Set up new operations for success via BPMS projects
Ops risk identification and mitigation Targeted focus on process management within control limits
Continuous improvement projects on key metrics / stabilization support
Revitalize LSS culture by embedding LSS skills in Operations; drive client engagement.


Works with Training & Ops to train associates in process execution
Works with Ops to implement improvement plans, process monitoring tools (PKTs, Transaction / Accuracy checks, etc) & refresher trainings
Works with Consulting, Solutions, Transition, Training, Ops and Practice to understand and deliver contractual commitments, deal books and customer priorities
Activity
Providing Team Leadership in the application of Lean & Six Sigma tools and Process Excellence methodology;
Working closely with Operation and Functional Teams to identify process monetizable opportunities, process bottlenecks to drive stabilization, conduct root cause analysis and implement process improvements across the business or organization;
Initiating and leading projects that improve end-to-end processes; Setting, validating and auditing measurement systems to deliver business impact;
Building Process Excellence and Digital culture in the team; Driving productivity and process improvement projects aligned with business initiatives;
Supporting Transition teams in volume analysis, metric base lining and target setting for new processes;
Driving Standardization and Global Best Practices within the organization;
Conducting Quality and Digital Awareness Trainings within the organization;
Coaching & Mentoring Green Belts and Project teams to fulfill certification requirements, quality and process improvement objectives;
Conceptualizing and completing Black Belt [BB] projects aimed at driving End-to-End business impact to processes;
Fulfilling the requirements and Achieve BB Certification within 18-24 months;
Drive project management to deliver Digital asssesements and deployments
OTHER RESPONSIBILITIES
Successfully graduating the training plan attached to the position and the tasks;
Training other team members regarding the daily tasks whenever necessary and requested by the manager
Updating the working procedures periodically

Qualifications we seek in you
Minimum Qualifications
University graduate
Experience in Process Improvement Methodologies [Lean, Six Sigma and/or Processes Re-engineering, others] Application & Execution
Green Belt certification
Black Belt/ Lean/ any other Quality Certification would be a plus.


Project Management skills and certification would be appreciated.

Preferred Qualifications/ Skills
Self-motivated with ability to work both independently and as part of a team.


Organized person with attention to details, able to work simultaneously on different tasks.


Excellent analytical skills
Ability to handle client on one-on-one basis, via e-mails and calls.


Excellent communication skills at all levels of Genpact and customer organizations
Excellent interpersonal, facilitation and presentation skills
Very good problem-solving abilities and innovative approach upon
Very good change management abilities
Energetic personality with a positive, enthusiastic attitude
Ability to work and act independently.


Coaching skills the individual should be able to be coaching and organizing less experienced or new team members.