Associate Consultant

Design and implement a governance framework for process ownership, establishing clear SOPs and driving continuous improvement
Plan and manage change for deploying redesigned processes
Identify improvement opportunities and implement solutions to enhance efficiency and effectiveness
Develop and maintain a continuous improvement roadmap for process enhancements and new process development
Analyze current processes to identify areas where automation can improve accuracy and efficiency
Use business optimization and innovation tools to analyze, redesign, and re-engineer business processes
Lead the creation and implementation of SOPs and manage a centralized knowledge base for process efficiency
Assess and provide preliminary costs, timelines, and resource commitments for potential solutions
Lead business process assessment and re-engineering, covering project execution stages such as Kick-off, Stakeholder consultation, Blueprinting, Realization, Documentation, and Project closure
Streamline existing processes using Lean methodology, identify efficiencies, and collaborate with leads to develop effective solutions
Drive Six Sigma and Lean initiatives to address process gaps, implement automation, and manage PEx initiatives across the company
Prepare PEx dashboards, newsletters, process documents, health cards, and quality training materials
Advise on new requirements and opportunities post-process streamlining, including organizational charts and function consolidation
Recommend ways to automate documentation and review SOPs for waste reduction and process lifecycle improvement
Handle customer comebacks, track errors, and identify process improvement opportunities
Promote best practice sharing and provide quality methodology training for the team

Requirements