Java Product Support

GlobalLogic looking for an enthusiastic Java Developer to join our product support team. In this role, you will utilize your Java development expertise to troubleshoot and resolve technical issues for our customers, support the implementation of product features, and contribute to product optimization. You will work closely with cross-functional teams to ensure our products meet customer needs and enhance the user experience.

• Troubleshoot and Resolve Issues: Use Java development skills to diagnose and resolve product-related issues reported by customers.
• Provide ongoing support for customers, ensuring seamless product functionality and assisting with technical challenges.
• Work with development, engineering, and product management teams to provide insights into product performance and identify areas for improvement.
• Manage and resolve technical incidents, ensuring issues are addressed within the agreed timelines.
• Communicate with customers regarding product issues, updates, and new feature rollouts in a clear, professional manner.
• Document troubleshooting steps, issues, and solutions in accordance with company standards for future reference.

• 2+ years of experience in Java Development
• Strong knowledge of web technologies, particularly JAVA/J2EE 
• Expertise in Content Management Systems (CMS) and website architecture.
• Proficiency in HTML, DHTML, CSS, XML, AJAX, JQuery, Apache, and IIS.
• Working knowledge of various operating systems, including Windows, UNIX, LINUX, and Solaris.
• Strong communication skills, both oral and written, in English
• Must be flexible to work from office in 24/7 shifts

Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them.

Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!

Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays.

Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings.

Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses.

Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!