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Loss Prevention Associate

0-7 years

Panaji

1 vacancy

Loss Prevention Associate

Marriott International

posted 2d ago

Job Description

Conduct investigations and gather evidence related to theft/fraud or lost items, noise complaints, assault complaints, food poisoning complaints, and other guest complaints and incidents.

  • Conduct interviews with relevant parties in order to obtain statements and information related to incidents.
  • Assist with and notify manager/supervisor, local police, or other appropriate individuals in the event of accidents, attacks, or other incidents.
  • Complete incident reports to document all Security/Loss Prevention related incidents such as theft, accidents, physical hazards, and fire alarms.
  • Handle business interruptions and complaints, such as suspicious individuals, civil disturbances or demonstrations, noise complaints, intoxicated individuals, etc Escort any unwelcome persons from the property without interrupting the orderly flow of property operation.
  • Defuse guest or employee disturbances/altercations, including summoning appropriate authorities if necessary, and documenting incident.
  • Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manage.
  • Maintain confidentiality of proprietary information; protect company assets.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs.
  • Speak with others using clear and professional language; prepare and review written documents accurately and completely.
  • Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
  • Ensure adherence to quality expectations and standards.
  • Enter and locate work-related information using computers and/or point of sale systems.
  • In addition, some states may have additional licensing/registration requirements to be considered for this position.
  • Read and visually verify information in a variety of formats (eg, small print).
  • Visually inspect tools, equipment, or machines (eg, to identify defects).
  • Enter and locate work-related information using computers and/or point of sale systems.
  • Move at a speed required to respond to work situations (eg, run, walk, jog).
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Move through narrow, confined, or elevated spaces.
  • Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Perform other reasonable job duties as requested by Supervisors.
  • PREFERRED QUALIFICATIONS

    Education: High school diploma or G. E. D. equivalent.

  • Related Work Experience: No related work experience.
  • Supervisory Experience: No supervisory experience. License or Certification: None


  • Employment Type: Full Time, Permanent

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    What people at Marriott International are saying

    4.4
     Rating based on 5 Loss Prevention Associate reviews

    Likes

    Get to gethere

    • Skill development - Good
    • +5 more
    Dislikes

    Accommodation facilities servive in pg personal room

    Read 5 Loss Prevention Associate reviews

    Loss Prevention Associate salary at Marriott International

    reported by 13 employees
    Lock Unlock
    ₹2 L/yr - ₹3 L/yr
    15% less than the average Loss Prevention Associate Salary in India
    View more details

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