S2P-M

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Manager, Source to Pay (Category Management Support)

In this role you will be tasked with the day-to-day management of the Coupa systems which is the key platform behind our Source to Pay process. Day to day management will include leading the S 2P operations team, making sure team is meeting all critical service levels and reaching daily operational deliverables. Also includes troubleshooting business issues related with Coupa such as user profile issues, data integration issues, interface issues. The role will also be responsible for strategic work, partnering with business procurement operations team and functional leadership team to make transformative changes to the process and system. A key skill set will be the ability to take Procure to Pay process concepts and end states and bring them to life within the platform.

Responsibilities:

• Create Global /Regional bids folder in SharePoint/Teams per standard file structure

• Basic market research supplier identification, global footprint, etc.

• Prepare and publish updates to event scope loaded in the RFX Tool

• Survey Regional/Metro Coverage and available capacity to support RFx requirements, collect and analyze data of new suppliers)

• Data analysis and interpretation (Executive summaries, etc.)

• Creation, tracking and updating of documents and communication logs .

• Track SLAs and KPIs for supplier performance monitoring

Qualification we seek in you

Minimum Qualification

• Any Graduate

Preferred Skill Set

• This person will need to have both strong technical and systems skills while also having an analytical/process driven mind.

• Strong in interpersonal skills to frontend the business customers

• Experience with Coupa systems and process Certification on Coupa platform will be an advantage

• Technical degree from the accredited college / university

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook .