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2323 Genpact Jobs
Assistant Manager
2-7 years
₹ 12 - 12L/yr (AmbitionBox estimate)
Bangalore / Bengaluru
1 vacancy
Assistant Manager
Genpact
posted 28d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
We require someone with extensive knowledge and experience in capital market line of business specially in retirement domain.
- Good understanding of various retirement plan s and regulations affecting them
- Knowledge of middle office and back office processing ( retirement account origination, servicing , funds payout, reconciliation of funds, etc. )
- Managing service delivery within the agreed service level across multiple blended processes
- Implement operational governance framework quality review mechanism, communication strategy
- Participate in daily/weekly catch ups with onshore partners to provide business updates and updates on SLA s
- Design and implement action plans, coaching and mentoring sessions for the team members, talent development sessions, as well as career development sessions
- Perform monthly/quarterly/yearly individual appraisal discussions with the team members
- Monitoring the individual/team performance daily and ensures individual and team objectives are met by complying with the established service levels
- Prepare Weekly/Monthly dashboards for reporting
- Identify and execute improvement opportunities that enhance the efficiency and effectiveness of the assigned process
- Exhibit proactive and leadership skills that are flexible and adaptable to a changing business dynamic
- Exposure to tools and technologies offered to enhance effectiveness of the assigned Process
- Building strategic relationships with onshore partners and with operating leaders to facilitate defined goals and objectives
- Bachelor s degree in related field, or equivalent work experience
- Relevant domain e xperience
- Good Written/Verbal Communication and interpersonal skills
- Relevant team management experience over 10 people
- Proven ability to strategize, influence, communicate and execute complex initiatives
- Proven ability to manage large teams and drive engagement initiatives leading to low attrition rates and employee satisfaction
- Proven ability to coach and guide team members to reach their maximum potential, by establishing effective career paths and personal development plans
- Proven ability to drive change and effectively motivate the team to work towards continuous improvement
- Self-motivated, high-energy levels, works well under strict deadlines
- Microsoft Office proficiency
Employment Type: Full Time, Permanent
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What people at Genpact are saying
Rating based on 2k Assistant Manager
reviews
Anonymous · Customer Success, Service & Operations
in Gurgaon/Gurugram
No work life balance. And no growth. Completely unprofessional and unethical from senior leadership to other employees.
I have worked with good MNC and being here is such a pain. Looking and going through the work environment Genpact has build.
Read 2k reviewsAssistant Manager salary at Genpact
What Genpact employees are saying about work life
Genpact Benefits
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