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2457 Genpact Jobs
Process Developer
0-5 years
₹ 3 - 6.75L/yr (AmbitionBox estimate)
Bangalore / Bengaluru
1 vacancy
Process Developer
Genpact
posted 18d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Good understanding of various retirement plan s and regulations affecting them
- Knowledge of middle office and back - office processing ( retirement account origination, servicing , funds payout, reconciliation of funds, etc. )
- Managing service delivery within the agreed service level across multiple blended processes
- Implement operational governance framework quality review mechanism, communication strategy
- Participate in daily/weekly catch ups with onshore partners to provide business updates and updates on SLA s
- Design and implement action plans, coaching and mentoring sessions for the team members, talent development sessions, as well as career development sessions
- Perform monthly/quarterly/yearly individual appraisal discussions with the team members
- Monitoring the individual/team performance daily and ensures individual and team objectives are met by complying with the established service levels
- Prepare Weekly/Monthly dashboards for reporting
- Identify and execute improvement opportunities that enhance the efficiency and effectiveness of the assigned process
- Exhibit proactive and leadership skills that are flexible and adaptable to a changing business dynamic
- Exposure to tools and technologies offered to enhance effectiveness of the assigned Process
- Building strategic relationships with onshore partners and with operating leaders to facilitate defined goals and objectives
- Bachelor s degree in related field, or equivalent work experience
- Relevant domain e xperience
- Good Written/Verbal Communication and interpersonal skills
- Relevant team management experience over 30 people
- Proven ability to strategize, influence, communicate and execute complex initiatives
- Sound knowledge of various digital technologies in the market- example RPA, AI, NLP and ML- Having implemented one / few of these will be a plus
- Proven ability to manage large teams and drive engagement initiatives leading to low attrition rates and employee satisfaction
- Implement appropriate mechanisms to identify , understand and escalate performance gaps and/or performance breakthroughs. Develop and implement improvement plans to close performance gaps
- Proven ability to coach and guide team members to reach their maximum potential, by establishing effective career paths and personal development plans
- Proven ability to drive change and effectively motivate the team to work towards continuous improvement
- Self-motivated, high-energy levels, works well under strict deadlines
- Microsoft Office proficiency
Employment Type: Full Time, Permanent
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What people at Genpact are saying
Rating based on 5.6k Process Developer
reviews
Anonymous · Operations
in Noida
It was an honnor for me to work in Genpact. It was my dream company. I learn so many things as well as skills which i can not discrive in one line. I Love Genpact.
To be very honest. I don't like Pay Scales after promotion and Appraisal in Genpact. #Average hours per week per employed person In India $8,379. Which is last posation in 10 BIGGEST ECONOMIES BY GDP. However in INDIA CEOs' salary increased 1,500% while freeshers' salary up only 50% in last 10 years.
Read 5.6k reviewsProcess Developer salary at Genpact
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Genpact Bangalore / Bengaluru Office Location
560100
