Manager - Human Resources Operations (HRO)

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500,` with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

We are inviting applications for the role of Manager Human R esources Operations

In this role, you will be a part of the core sourcing team and drive different channels for timely delivery. Need to understand every requirement from business as it comes in and drive sourcing in the right direction

Responsibilities

• Global HR support across Sales, Marketing, and Growth Operations

• End to end contractor management

• Act as first level HR support for India based teams

• Hiring and integration support:

• Taleo template creation & Helpmate ticket creation for new Taleo creation

• Onboarding support for all teams, including:

• Informing L&D team about new joiners and including them in respective new waves of training programs

• Org announcement structure and update

• Distribution List creation and maintenance on a weekly basis

• Arranging SFDC and PowerBI access

• Engagement and communications support:

• Support L&D team on HR related communications and tracking

• Support Communications team on HR engagement support including but not restricted to townhalls, Amber, Genome and similar updates

• Enforce HR processes and provides end user support

• Adapt, modify , and update administrative methodologies, practices and procedures

• Communication to and education of employees regarding global HR policies, processes, and systems

• Support HR managers, Line managers and employees with regards to HR admin activities

Qualifications we seek in you

Minimum qualifications

• Education or experience relevant to functional area of Human Resources

Preferred qualifications

• High learning agility and the courage to put forward a point of view even when data is scarce and setup iterative loops to learn and finetune as we go forward

• Strong problem solving skills and the ability to work with data to generate insights

• Strong Excel/technical skills to understand, read and comprehend data

• Good communication skills visible in writing and conversations

• Self-starter who needs minimal management oversight to perform day to day responsibilities

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit, paying to apply, or purchasing equipment or training.