Consultant - Microsoft Power Platform/PowerApps Developer and Support

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Consultant - Microsoft Power Platform/PowerApps Developer and Support

In this role, you will be developing robotic processes using Microsoft Power Automate

Responsibilities:
Development on Power platform for Enhancements
Incident Management for issues to be reported
Troubleshoot the issue (L2/L3)
Perform RCA for recurring, high and critical severity incidents
Update Knowledgebase and SOP as necessary
Manage minor change requests/bugfix based on issue / incident prioritization
Update incident management tool with required details
Participate in daily/weekly status meetings as required
Work on Change requests during idle time
Candidates who have knowledge on Power Platform which contains:
- Power Automate
- Power Apps (Canvas app, Model Driven App and Dataverse)
- Security and Roles, Deployment strategies, Design Concept, Accessibility, Power Page
- Type script, Java Script PowerBI, Licensing, Basic programming languages Eg. Java, .Net, Python and PowerApps Component Framework (PCF)
- Certifications
Location: Hyderabad (Uppal) or Gurgaon (Badshahpur)
100% from Genpact office / Client ODC

Qualifications we seek in you

Minimum qualifications
Bachelor s/Master s degree in Computer Applications
Hands-on experience with Microsoft Power Platform
Knowledge of scripting languages Java Script / PCF
Comfortable interacting with business stakeholders and external clients

Preferred qualifications

Experience in IT / ITSM project
MS Power Platform Certification

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit, paying to apply, or purchasing equipment or training.