Add office photos
Employer? Claim Account for FREE
Genpact
CompareProud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
All Filters
2103 Genpact Jobs
Assistant Vice President - Insurance Operations Lead
15-20 years
₹ 20 - 51L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Gurgaon / Gurugram
1 vacancy
Assistant Vice President - Insurance Operations Lead
Genpact
posted 14d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Genpact (NYSE G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate ` curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
We are inviting applications for the role of Assistant Vice President , Insurance Operations Lead
I n this role, You are encouraged to drive team performance, ensuring daily service level metrics are met while maintaining a high level of accuracy, providing mentorship and development to your direct reports and meeting defined quality, customer experience and efficiency requirements.
Responsibilities
- Drive transformation projects from operations, digital asset implementation, standard methodologies framework, case studies, benchmarking for making processes more efficient and effective
- Effectively engage with customers to understand and address customer pain points
- Provide direction and mentorship to the operations team for delivery of goals, promote a learning culture and build a solid team
- Align to customer goals and deliver on commitments consistently
- Foresee risks, be proactive and predictive while developing mitigation plans
- Build impactful customer relationship; improve Net Promoter Score. maintain existing book of business, and drive revenue growth.
Qualifications we seek in you
Minimum qualifications
- This will be Operating Leader position in Insurance Vertical.
- Understanding of Insurance Industry and excellent knowledge of London Market Underwriting / Claims.
- Ability to prioritize and manage effectively across many competing and concurrent tasks
- Ability to manage multiple geographies and understand the cultural nuances
- Ability to manage through indirect authority and matrixed organization structures.
- Strong negotiation, facilitation and influencing and consensus building skills
- Exception verbal and written communication and Presentation skills. Should be able to prepare and present independently & confidently to senior leadership within GENPACT and Client organization
- Ability to work with all levels of the organization
- The Individual should have exposure/experience to systematically evaluate business opportunities, the ambitious attitude to build on existing capabilities
- Leverage lean six sigma framework to drive continuous performance improvement
- Implement appropriate mechanisms to identify , understand and escalate performance gaps and/or performance breakthroughs. Develop and implement improvement plans to close performance gaps
- Proactively understand Clients business need and propose appropriate solutions . Manage engagement staffing levels to deliver client expectation
Preferred qualifications
- Masters in any stream except technical
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color , religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at and on X , Facebook, LinkedIn, and YouTube.
Employment Type: Full Time, Permanent
Read full job descriptionGenpact Interview Questions & Tips
Prepare for Genpact Assistant Vice President roles with real interview advice
What people at Genpact are saying
Rating based on 92 Assistant Vice President
reviews
Anonymous · Customer Success, Service & Operations
in Hyderabad / Secunderabad
Likes
Work life balance is mostly good
- Job security - Good+2 more
Dislikes
Hybrid work model applies to operations teams and functional teams do not follow it Visibility and opportunities for growth are more concentrated if you are working from NCR
Assistant Vice President salary at Genpact
reported by
1.4k
employees
with 11-25
years exp.
₹18
L/yr - ₹60
L/yr
22%
more
than the average Assistant Vice President Salary in India
View more details
What Genpact employees are saying about work life
based on 30.5k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Genpact Benefits
View more benefits
Compare Genpact with
Accenture
Compare
Capgemini
Compare
TCS
Compare
Cognizant
Compare
Wipro
Compare
Infosys
Compare
Tech Mahindra
Compare
EXL Service
Compare
Deloitte
Compare
HCLTech
Compare
IBM
Compare
DXC Technology
Compare
NTT Data Information Processing Services
Compare
Sutherland Global Services
Compare
HCL Group
Compare
Virtusa Consulting Services
Compare
CGI Group
Compare
GlobalLogic
Compare
Eviden
Compare
UST
Compare
Similar Jobs for you
Genpact Gurgaon / Gurugram Office Location
Gurugram Office
Sector Rd, DLF Phase 5, Sector 43, Gurugram, Haryana 122002, India
Gurugram
122002
122002
Assistant Vice President - Insurance Operations Lead
15-20 Yrs
Gurgaon / Gurugram
Share an Interview