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2180 Genpact Jobs
Assistant Vice President- Training and Knowledge Management
5-10 years
Hyderabad / Secunderabad
1 vacancy
Assistant Vice President- Training and Knowledge Management
Genpact
posted 1d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
1.
Strategic Leadership in Training and Knowledge Management
Strategic Leadership in Training and Knowledge Management
- Develop and execute comprehensive training and KM strategies aligned with organizational goals and growth objectives .
- Drive innovation in training methodologies, knowledge-sharing systems, and competency-building frameworks.
- Design metrics and KPIs to evaluate the impact of training and KM initiatives, ensuring continuous improvement.
- Build a sustainable culture of knowledge-sharing and employee empowerment through strategic interventions.
2.
Stakeholder Management
Stakeholder Management
- Collaborate with senior leadership, HR, and departmental heads to identify knowledge and training needs.
- Facilitate cross-functional alignment of KM strategies to ensure maximum organizational impact.
- Act as the primary point of contact for stakeholders to communicate training and knowledge management priorities.
- Manage stakeholders across different accounts and industries.
3.
Client Relationship Management
Client Relationship Management
- Engage with clients to understand their training and knowledge-sharing requirements.
- Build and nurture long-term relationships with clients to ensure satisfaction and alignment of KM solutions with business outcomes.
- Represent the organization in client meetings and discussions related to training and KM deliverables.
4.
Training and Knowledge Management
Training and Knowledge Management
- Lead the development and execution of onboarding programs that enable quick and effective new hire integration.
- Partner with HR to ensure alignment of onboarding content with role-specific and organizational requirements.
- Continuously evaluate and refine onboarding programs to enhance employee retention and engagement.
- Implement back-up plans and readiness programs to maintain business continuity during transitions.
- Design and lead periodic assessments framework to identify knowledge gaps and training needs.
- Collaborate with teams to design customized TNI-based training interventions based on data-driven insights.
- Promote a culture of continuous learning and upskilling through targeted initiatives.
- Oversee the creation, governance, and maintenance of Standard Operating Procedures (SOPs).
- Ensure documentation remains accurate , accessible, and relevant to evolving business needs.
- Promote best practices for SOP usage across teams to improve efficiency and compliance.
- Identify and cultivate internal trainers and Subject Matter Experts (SMEs) to strengthen the knowledge base.
- Design certification programs to enhance trainers and SMEs capabilities and credibility.
- Support and facilitate strategy to develop skills and competency in Domain Training in Finance and Accounting.
Qualifications we seek in you
Minimum Qualifications /Skills
Education Bachelors degree in business , Human Resources, Organizational Development, or a related field.
A masters degree is preferred.
A masters degree is preferred.
Experience Relevant years of experience in training, knowledge management, or leadership roles, preferably in process-driven industries.
Strategic Thinking Proven ability to design and implement forward-looking strategies in training and KM.
Stakeholder and Client Engagement Expertise in managing relationships with internal stakeholders and external clients.
Leadership Demonstrated success in managing teams and cross-functional collaboration.
Communication Outstanding verbal and written communication skills with the ability to influence and inspire.
Process Orientation Proficiency in knowledge transfer frameworks, process documentation, and SOP management.
Technology Proficiency Familiarity with Learning Management Systems (LMS), knowledge repositories, and collaborative tools.
Preferred Qualifications/ Skills
- Strategic Vision and Execution
- Stakeholder and Client Relationship Management
- Leadership and Team Building
- Innovation and Problem Solving
- Change Management
- Attention to Detail and Quality Focus
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color , religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
For more information, visit .
genpact.
com .
Follow us on Twitter , Facebook , LinkedIn , and YouTube .
Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
For more information, visit .
genpact.
com .
Follow us on Twitter , Facebook , LinkedIn , and YouTube .
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way.
Examples of such scams include purchasing a starter kit, paying to apply, or purchasing equipment or training.
Examples of such scams include purchasing a starter kit, paying to apply, or purchasing equipment or training.
Employment Type: Full Time, Permanent
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What people at Genpact are saying
Rating based on 92 Assistant Vice President
reviews
Anonymous · Customer Success, Service & Operations
in Hyderabad / Secunderabad
Likes
Work life balance is mostly good
- Job security - Good+2 more
Dislikes
Hybrid work model applies to operations teams and functional teams do not follow it Visibility and opportunities for growth are more concentrated if you are working from NCR
Assistant Vice President salary at Genpact
reported by
1.4k
employees
with 11-25
years exp.
₹18
L/yr - ₹60
L/yr
21%
more
than the average Assistant Vice President Salary in India
View more details
What Genpact employees are saying about work life
based on 30.4k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Genpact Benefits
View more benefits
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Genpact Hyderabad / Secunderabad Office Locations
Hyderabad Office
Hyderabad-Gachibowli SEZ: 3rd & 4th Floor, Block 2 DLF Cyber city, Plot No. 129-132, Opp. A.P.H.B. Colony, Gachibowli, Hyderabad.
Hyderabad
500019
500019
Hyderabad Office
Hyderabad-Pocharam: GENPACT, 4th, 5th & 6th Floors, Building 8, Raheja Mind Space, Pocharam, Ranga Reddy, Secunderabad, Telangana.
Hyderabad
500088
500088
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