Key Accounts Manager

Role & responsibilities

Manage sales activities including organizing, developing, and maintaining a region capable of achieving the Galdermas sales objectives, under the supervision of the Sales & Marketing Manager – A&C.

• Education: Science Degree- BSc, B.Pharma, MBA is desired
• Work Experience: Minimum 6 years continuous experience in selling Aesthetic Derma products, diagnostic equipment’s, high end surgical equipment’s, medical devices and ortho equipment’s
• Required pre-requisites skills/experience for this position: Proficiency with MS Office in an NT/Windows environment and familiar with sales tracking and reporting software.

• Ability to engage in B2B discussions to help craft solutions based on an organization's specific business needs.
• Ability to provide actionable solutions to stakeholders to drive value.
• Aligns cross-functional teams on key customer needs, account objectives, and the resulting plan of interaction with the key accounts
• Ability to understand how products address clinical needs, and be able to identify differentiating profiles between competing products
• Considers financial drivers, market position, and other internal/external factors to guide customer and account decisions
• Networks extensively in organization across functions and levels, assembling resources on behalf of the customer

• Achieve sales budgets for the region & recommend sales objectives and strategies for the area/territory to the BU Head.
• Submit accurate sales forecast for the month.
• Ensure effective in clinic communication of product communication by practicing and learning on regular basis.
• Collate important information about every customer as per PST -psheet to create individual customer business growth plan.
• Participate in strategic plan for the regions & understand in detail the account’s strategic plan for the year and long-term account goals.
• Meet doctors as per set visit frequency for A, B1 and B2, and maintain call average of 5 and coverage area of more than 90%
• Ensure achieving excellence of strategic marketing initiatives and medical training activities to drive business growth.
• Adhere to medical training activities SOPs in the region
• Ensure timely submission of TP and daily reports and monthly expenses in Hidoc.
• Work closely with the key accounts to develop them as user.
• Ensure effective logistic operation in the region & prompt feedback to the marketing team on the promotions and campaigns.
• Develop KOLs in the region for brand advocacy.
• Work effectively across the entire organization and leverage all available organizational resources, including market access, finance, and business intelligence, medical, sales and marketing.
• Work internally with marketing and other teams to identify customer needs and develop appropriate approaches to ensure optimal territory coverage.
• Keep update on relevant matters including company business, policy, and procedures.
• Ensure compliance with appropriate SOP’s and company policies and practices.
• Participate in personal development and training sessions.
• Identify decision making unit in the specific accounts and use influencing capabilities in helping the decision making process by key stake holders.
• Analyze competition product usage, activities at accounts and monitor the same on monthly basis.