Key Accounts Manager

Role & responsibilities:

• Develop and maintain relationships with key clients to ensure long-term success.
• Understand client needs and provide tailored solutions to meet their objectives.
• Negotiate contracts and close agreements to maximize profits.
• Coordinate with internal teams to ensure timely and successful delivery of products and services.
• Monitor and forecast sales metrics to track progress and identify growth opportunities.
• Handle client issues and complaints to maintain trust and satisfaction.
• Prepare regular reports on account status and performance.
• Lead the sales team effectively, providing guidance, training, and support to achieve targets.

Preferred candidate profile:

• Communication: Excellent verbal and written communication skills.
• Strategic Thinking: Ability to develop long-term strategies.
• Relationship Building: Strong interpersonal skills to build and maintain trust.
• Negotiation: Effective negotiation skills for favorable terms.
• Customer Expertise: Deep understanding of the client's business and industry.
• Analytical Skills: Ability to analyze data and trends.
• Leadership: Leading cross-functional teams for client satisfaction.
• Problem-Solving: Proactive in identifying and resolving issues.
• Sales Acumen: Strong sales skills to drive revenue growth.