Key Account Manager :: ACT Fibernet

Roles and Responsibilities

• Manage key accounts, ensuring high levels of customer satisfaction and retention.
  
• Develop and execute strategies to drive new business development through upselling and cross-selling opportunities.
  
• Identify potential clients and build relationships with them to expand the company's presence in the market.
  
• Collaborate with internal teams to resolve client issues and improve overall service delivery.
  
• Analyze account performance data to identify trends and areas for improvement.