People and Culture Coordinator

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

In the heart of Worli - the business hub of India s largest city and close to the entertainment and commercial district of Lower Parel, Four Seasons Hotel Mumbai is a chic urban oasis with an intimate, boutique atmosphere. The brands first hotel in India, Four Seasons Hotel Mumbai echoes Powerhouse Luxury in the city that never sleeps. Known for unparalleled food & beverage options such as those at AER Mumbai, an award-winning rooftop bar, as well as San:Qi, a city-favourite pan-Asian restaurant with wine bar, private dining rooms, four open-style kitchens overseen by master craftsmen and an extensive menu offering Indian, Chinese, Thai and Japanese delicacies.

Role and Responsibilities:

ESSENTIAL FUNCTIONS:

• Acts as first contact at the HR Office, answers telephone inquiries and offers reliable information in a friendly manner
• Maintains a welcoming and friendly HR Reception area, keeps par levels of office supplies.
• Perform administrative skills such as typing, filing, copying, faxing and answering telephones according to Four Seasons standards.
• Assist with recruitment process including screening, responding to applications and resumes, checking references and processing new hire paperwork.
• Completes workday processes & tasks; maintains and updates all computer records.
• Maintain confidentiality of information in the department including conversations, personal information and medical files.
• Comply with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Maintains a clean, neat and organized work area and assists with regular check for cleanliness in Lockers, Relaxation Lounge, Training Rooms, HR store room & employee restaurant.
• Work harmoniously and professionally with co-workers and supervisors.
• Maintain and update bulletin boards in service area for sharing company information with all staff.
• Complete all payroll records for proper signature.
• Assist with planning and execution of all employee relations events.
• Maintains, sets up and organizes Training Rooms prior to learning sessions. Assists training manager in recording training data, printing training materials etc.
• Develop and maintain the job posting system internally and on the Four Seasons career watch and local website.
• Submit accurate count of employee additions and deletions with back up for Insurance provider on a monthly basis and provide support to annual budget process regarding all benefit plans.
• Organize and maintain legally compliant records as applicable under but not limited to Shops & Establishment Act, Employee Provident Fund Act, Employee State Insurance Act, Minimum Wages Act, Payment of Bonus Act, Payment of Gratuity Act etc. including all monthly, quarterly, semi-annual and annual reports.

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