Core Agent

Open since May 2019, in the information technology capital of India, Four Seasons Hotel Bengaluru at Embassy ONE provides a preferred address for both business and leisure travellers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world. Designed to reflect a sense of its location, the Hotel s design merges nature and architecture in an homage to Bengaluru s reputation as the Garden City. Four Seasons Hotel Bengaluru at Embassy ONE is located in one of the city s most dynamic development that includes Four Seasons Private Residences, premium grade office space, sophisticated retail, dining and entertainment.

• The Core Agent is responsible for providing general information about the hotel and assisting callers.
• Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral.
• Processes reservations from the sales office, other hotel departments, and travel agents.
• Knows the type of rooms available as well as their location and layout.
• Creates and maintains reservation records by date of arrival and alphabetical listing.
• Communicates reservation information to the front desk.
• Open and close the availability as and when required of hotel in all channels and website.
• Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers

• At least 1-2 years experience in a similar role within 5 Star Luxury Hotels is considered an asset
• Bachelor s Degree in Hospitality Management or Equivalent is considered an asset
• Strong communication and customer service skills

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Dream Holidays at other Four Seasons Hotels and Resorts
• Comprehensive Insurance coverage for Hospitalization and Personal Accident
• Complimentary Employee Meals

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