Patient Experience

Role & responsibilities

• Single point of contact in patient journey from Admissions to discharge.
• Responsible for the ongoing activities on the floor.
• Patient's round on daily basis (Meeting and greetings each and every patient admitted on their assigned floors twice in a day).
• Work towards enhancing the patient experience.
• Sorting the complaints / concerns of the floors inter or intra department.

Preferred candidate profile

Minimum 1 Year experience as Patient Experience/ Guest Relationship Executive

Qualification- Graduation & MHA will be preferred.