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90 Fortis Healthcare Jobs

Patient Care Service - Senior Assistant

1-6 years

₹ 3 - 5L/yr

Noida, New Delhi

1 vacancy

Patient Care Service - Senior Assistant

Fortis Healthcare

posted 11d ago

Job Description

Role & responsibilities

  • Appointment and admission of patients: Billing, generate invoices, maintain daily scrolls, provide Cash/ Credit/ Corporate billing and discount information to customers
  • Registration: Complete the registration process in a timely and accurate manner
  • Ensure the weekly rooster of OPD doctors is updated, especially doctors on leave
  • Keep management informed about all important information/doctors and patients concerns, escalating to the right authority
  • Cashiering: Submit deposited cash/ cheque/drafts/credit slips to finance. Hold Responsibility for short cash, fake currency and opening and closing of shift.
  • MIS: Maintain and generate process related data as and when required by the HOD
  • Preventive Health Check: Coordinate smooth and timely flow of PHC patients, follow up of their reports & post check up consultation as per patients convenience
  • Provide patients with information regarding advised investigations and procedures
  • Assist and direct patients that have come in for health check up
  • Manage and record time spent by patient as mentioned in the standard operating procedure
  • Co-ordinate for timely delivery of the report at the designated counter
  • Maintain service standards as specified in the standard operating procedure
  • Diligently adhere to patient flow-chart and highlight any process related issue to shift supervisor and HOD on shift basis
  • Interface with SRL Lab and other diagnostic areas for patients investigation reports
  • Uphold basic standards of cleanliness of work place area as well as self-grooming, and demonstrate use of standard phrases and telephone etiquette during all points of customer interface
  • Proactively distribute feedback forms and seek suggestions from patients/attendants
  • Possess comprehensive knowledge of all HIS applications, all instructional manuals and operating procedures applicable to the job profile
  • Effectively utilize all communication systems
  • Adhere and contribute to cordial inter and intra team relations
  • Complete any other ad-hoc task assigned by the concerned superior


Preferred candidate profile

1 – 6 years of relevant experience


Employment Type: Full Time, Permanent

Read full job description

Prepare for Senior Assistant roles with real interview advice

Top Fortis Healthcare Senior Assistant Interview Questions

Q1. ARDS patient care and if sudden become unresponsive what will you do ?
Q2. Define the CPR CPR ratio
Q3. How do you deal with a patient having hypoglycaemia?
View all 45 questions

What people at Fortis Healthcare are saying

3.3
 Rating based on 18 Senior Assistant reviews

Likes

Very good place to work, learn, and excel in the healthcare industry.

  • Salary - Excellent
  • +6 more
Dislikes

There is no such dislikes

Read 18 Senior Assistant reviews

Senior Assistant salary at Fortis Healthcare

reported by 67 employees
₹2.2 L/yr - ₹6 L/yr
5% more than the average Senior Assistant Salary in India
View more details

What Fortis Healthcare employees are saying about work life

based on 2.1k employees
53%
47%
60%
96%
Flexible timing
Monday to Saturday
No travel
Day Shift
View more insights

Fortis Healthcare Benefits

Health Insurance
Job Training
Cafeteria
Soft Skill Training
Education Assistance
Child care +6 more
View more benefits

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