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205 Aster Dm Healthcare Jobs

Executive - Patient Relations

2-3 years

₹ 3.36 - 7L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Bangalore / Bengaluru

1 vacancy

Executive - Patient Relations

Aster Dm Healthcare

posted 9hr ago

Job Description

As an Executive in Patient Relations, you will play a vital role in ensuring patient satisfaction and enhancing the overall patient experience within a healthcare facility. You will serve as a liaison between patients, their families, and the healthcare team, addressing inquiries, resolving concerns, and coordinating services to meet their needs. Responsibilities: Serve as the primary point of contact for patients and their families, addressing inquiries, providing information, and ensuring effective communication throughout their healthcare journey. Welcome and assist patients during registration, admission, and discharge processes, ensuring a smooth and positive experience. Listen to patient concerns, complaints, or feedback, and take appropriate actions to address and resolve issues promptly and professionally. Coordinate with different departments and healthcare professionals to ensure seamless delivery of services, appointments, and follow-up care for patients. Provide guidance and assistance to patients in understanding their rights, responsibilities, and available support services within the healthcare facility. Educate patients and their families on relevant policies, procedures, and guidelines, including billing and insurance processes. Collaborate with the healthcare team to advocate for patients' needs and preferences, ensuring their comfort, safety, and well-being. Collect and analyze patient satisfaction surveys and feedback, identifying areas for improvement and suggesting initiatives to enhance the patient experience. Maintain accurate and confidential patient records, ensuring compliance with privacy regulations and organizational policies.

Employment Type: Full Time, Permanent

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Aster Dm Healthcare Interview Questions & Tips

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People are getting interviews at Aster Dm Healthcare through

(based on 27 Aster Dm Healthcare interviews)
Referral
Walkin
Job Portal
Campus Placement
Company Website
26%
22%
22%
4%
4%
22% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What people at Aster Dm Healthcare are saying

3.5
 Rating based on 11 Executive reviews

Likes

No much employee benifit

Dislikes

Work culture

Read 11 reviews

Executive salary at Aster Dm Healthcare

reported by 46 employees
₹2.8 L/yr - ₹7.2 L/yr
7% less than the average Executive Salary in India
View more details

What Aster Dm Healthcare employees are saying about work life

based on 412 employees
51%
43%
53%
98%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

Aster Dm Healthcare Benefits

Health Insurance
Soft Skill Training
Job Training
Free Transport
Team Outings
Cafeteria +6 more
View more benefits

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