Manager - Sales (5-7 yrs)

Key Responsibilities:

Sales Strategy & Execution:

- Develop and implement effective sales strategies to achieve company sales goals and objectives.

- Identify new business opportunities and expand the customer base through proactive outreach, networking, and partnerships.

- Set clear targets and performance expectations for the sales team to drive revenue growth.

- Monitor and analyze sales data and market trends to adjust strategies as needed.

Team Leadership & Development:

- Lead, mentor, and motivate a high-performing sales team, fostering a culture of teamwork, accountability, and continuous improvement.

- Provide coaching, training, and development opportunities to enhance team performance and professional growth.

- Conduct regular performance evaluations and provide constructive feedback.

- Collaborate with HR for recruitment, onboarding, and retention of top sales talent.

Client Relationship Management:

- Build and maintain strong relationships with key clients and stakeholders to ensure long-term partnerships.

- Oversee the sales pipeline, ensuring a steady flow of leads, proposals, and closings.

- Handle escalated customer concerns and work to resolve issues in a timely and effective manner.

- Ensure exceptional customer service throughout the sales process to increase customer satisfaction and loyalty.

Sales Reporting & Performance Analysis:

- Track and report on sales metrics and KPIs, providing regular updates to senior management on team performance.

- Prepare and present sales forecasts, budgets, and other key sales-related reports.

- Analyze sales data to identify trends, gaps, and areas for improvement.

- Implement action plans to address underperformance and capitalize on high-performing areas.

Collaboration & Cross-Functional Communication:

- Collaborate with marketing, product, and operations teams to ensure alignment of sales strategies and deliver effective sales campaigns.

- Coordinate with the finance team for accurate sales forecasting and invoicing.

- Work closely with customer support to ensure a seamless transition from sales to post-sales service.

Market Research & Competitive Analysis:

- Stay up-to-date with industry trends, competitor activities, and market conditions to identify opportunities and threats.

- Conduct competitor analysis to adjust sales strategies accordingly and maintain a competitive edge.

Qualifications & Experience:

- Bachelor's degree in Business, Marketing, or a related field (MBA is a plus).

- 5+ years of experience in sales, with at least 2 years in a managerial or leadership role.

- Proven track record of meeting or exceeding sales targets and driving revenue growth.

- Experience in sales management, business development, and client relationship management.

- Strong knowledge of sales techniques, CRM software (e.G., Salesforce), and sales analytics tools.

Skills & Competencies:

- Excellent leadership, communication, and interpersonal skills.

- Strong strategic thinking and problem-solving abilities.

- Ability to work under pressure, meet deadlines, and manage multiple priorities.

- Exceptional organizational and time management skills.

- High level of professionalism, integrity, and customer-focused attitude.

- Ability to motivate and inspire a sales team to achieve targets and grow professionally