Firstsource is hiring For International Non-Voice Process!!!

Role & responsibilities

• Respond to customer inquiries via phone, chat, and email in a timely and professional manner.
• Resolve customer issues and queries efficiently, ensuring a high level of satisfaction.
• Should be flexible working in rotational night shifts.

Preferred candidate profile

• Excellent communication skills, both verbal and written.
• Proven experience in international customer support.
• Ability to handle customer complaints with empathy and professionalism.
• Strong problem-solving skills and attention to detail.
• Candidates with a BE, BTech, BSc, or PG degree will not be eligible to apply.

Perks and benefits

• Two-way cab facility for all employees.
• Free cab service for female employees after 7:45 PM until 6 AM.
• A supportive and inclusive work culture that promotes professional growth.

Walk-In Details

• Location: 3rd Floor, Dragonfly Building, Brigade Tech Gardens, ITPL Main Road, Brookfield
• Contact: HR Cicily Rose- 9037217168