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84 First Source Jobs

Senior Customer Service Executive

0-2 years

₹ 2 - 2.5L/yr

Mumbai Suburban

80 vacancies

Senior Customer Service Executive

First Source

posted 17d ago

Job Role Insights

Flexible timing

Job Description

Hiring for Chat Process


Roles and Responsibilities:

Customer service chat.

Understands customer query and responds to it ensuring that all queries / concerns are answered via web chat.

Update account information and performs general maintenance upon customers request.

Exhibits promptness and politeness using the appropriate language while answering customer queries.


Shift: Rotational Shift /Flexible to work in any shifts and timings 5 days working , 2 rotational offs


Transport boundary:

Western line- Churchgate to Virar

Central line- CST to Thane (main city)

Harbour line- CST to Vashi


Minimum Eligibility: Graduate (No Btech/B.E./Bsc.IT)/HSC Freshers/ experienced.


Salary: 19K to 24k


Location: Paradigm B, Mindspace, Malad West, Mumbai, Maharashtra 400064.


Interested candidates please share your resume on what's app or call on 7700056675 or Mail CV on alisha.shaikh2@firstsource.com


Employment Type: Full Time, Permanent

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First Source Interview Questions & Tips

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People are getting interviews at First Source through

(based on 201 First Source interviews)
Job Portal
Walkin
Referral
Recruitment Consultant
Company Website
Campus Placement
27%
22%
21%
5%
4%
2%
19% candidates got the interview through other sources.
High Confidence
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High Confidence means the data is based on a large number of responses received from the candidates.

What people at First Source are saying

3.2
 Rating based on 95 Senior Customer Service Executive reviews

Likes

Respect . They care for employees

Dislikes

No dislikes

Read 95 reviews

Senior Customer Service Executive salary at First Source

reported by 304 employees with 1-7 years exp.
₹1.2 L/yr - ₹6.5 L/yr
6% less than the average Senior Customer Service Executive Salary in India
View more details

What First Source employees are saying about work life

based on 4.3k employees
61%
53%
64%
53%
Flexible timing
Monday to Friday
No travel
Night Shift
View more insights

First Source Benefits

Submitted by Company
Job Training
Soft Skill Training
Cafeteria
Free Transport
Submitted by Employees
Job Training
Cafeteria
Free Transport
Soft Skill Training
Work From Home
Health Insurance +6 more
View more benefits

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