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Deputy General Manager - MICE Opeartions
15-20 years
Noida
1 vacancy
Deputy General Manager - MICE Opeartions
FCm Travel Solutions
posted 11d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Responsibilities:
- Operational Management: Oversee the planning and execution of MICE (Meetings, Incentives, Conferences, and Exhibitions) projects, ensuring that all events meet client objectives and budgetary constraints.
- Client Relationship Management: Cultivate and maintain strong relationships with clients, understanding their needs and delivering tailored solutions to enhance their experience.
- Vendor Negotiation: Negotiate contracts with vendors and service providers to secure the best rates and services for clients, ensuring quality and efficiency.
- Team Leadership: Manage and mentor a team of professionals, fostering a culture of excellence and continuous improvement within the department.
- Escalation Handling: Address and resolve escalations or conflicts that arise during project execution, ensuring client satisfaction and smooth operations.
- Market Analysis: Analyze industry trends and competitor offerings to identify opportunities for growth and innovation in MICE services.
Core Competencies:
- Communication Skills: Excellent verbal and written communication skills for effective client interaction and team collaboration.
- Interpersonal Skills: Strong interpersonal skills to build and maintain relationships with clients, vendors, and team members.
- Organizational Skills: Exceptional time management and organizational abilities, capable of handling multiple priorities and working under pressure.
- Attention to Detail: Keen attention to detail to ensure accuracy and quality in all aspects of project management.
- Negotiation Skills: Proficient in negotiation to secure advantageous contracts and resolve conflicts.
Functional Competencies:
- Product Knowledge: Comprehensive understanding of international and domestic MICE products and services.
- Analytical Skills: Strong analytical skills to assess performance metrics and make data-driven decisions.
- Presentation Skills: Ability to create compelling presentations that effectively communicate ideas and strategies.
- Technical Skills: Proficient in MS Office applications (Excel, Word, PowerPoint) for reporting and presentations.
Qualifications:
- Bachelor s degree in Business Administration, Hospitality Management, or a related field.
- Minimum 15 years of experience in MICE management or related roles.
- Proven track record of successfully managing MICE events at an international level.
- Strong leadership and team management experience.
Employment Type: Full Time, Permanent
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What people at FCm Travel Solutions are saying
Rating based on 2 Deputy General Manager
reviews
Anonymous · Other
in Mumbai
Likes
Global Brand Image , Laid back culture
- Work-life balance - Good
Dislikes
Running like a Indian Mac not like a global MNC , Favouritism , Operations leading sales , Sales being forced to ops totally unorganised
- Skill development - Poor
+3 more
Deputy General Manager salary at FCm Travel Solutions
reported by
12
employees
with 8-21
years exp.
₹10
L/yr - ₹20
L/yr
54%
less
than the average Deputy General Manager Salary in India
View more details
What FCm Travel Solutions employees are saying about work life
based on 340 employees
Flexible timing
Monday to Saturday
No travel
Day Shift
FCm Travel Solutions Benefits
View more benefits
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