Team Lead Sales

Responsibilities:

Sales Strategy Execution:
Translate overall sales strategies into specific, measurable, achievable, relevant, and time-bound (SMART) goals for the team.
Develop and implement daily, weekly, and monthly action plans to achieve sales targets.
Communicate sales strategies effectively to the team and ensure alignment.
Monitor the effectiveness of sales strategies and recommend adjustments as needed.
Team Leadership and Motivation:
Lead, coach, and mentor a team of tele sales representatives.
Create a positive and motivating team environment.
Conduct regular team meetings to discuss performance, share best practices, and address challenges.
Recognize and reward top performers.
Address performance issues promptly and professionally.
Performance Monitoring and Analysis:
Track and monitor key performance indicators (KPIs) such as conversion rates, average order value, call volume, and sales revenue.
Analyze sales data to identify trends, opportunities, and areas for improvement.
Prepare and present performance reports to management.
Sales Coaching and Development:
Provide ongoing coaching and feedback to team members to improve their sales skills and performance.
Identify individual training needs and develop personalized development plans.
Conduct role-playing and call simulations to enhance sales techniques.
Share best practices and successful sales strategies with the team.
Sales Process Optimization:
Identify bottlenecks and inefficiencies in the tele sales process.
Recommend and implement improvements to streamline the sales process and increase efficiency.
Collaborate with other departments to ensure smooth sales operations.
Customer Relationship Management (CRM):
Ensure that the team effectively utilizes the CRM system to manage leads, track customer interactions, and generate reports.
Monitor CRM data quality and ensure accuracy.
Forecasting and Planning:
Contribute to sales forecasting and planning by providing insights into team performance and market trends.
Develop realistic sales targets for the team based on historical data and market analysis.