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International Tellecallers(Immediate joining/Mumbai based)
1-3 years
Mumbai
1 vacancy
International Tellecallers(Immediate joining/Mumbai based)
Fashion TV
posted 20d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Initiate outbound calls to potential international clients based on provided lists.
- Engage customers effectively to understand their needs and preferences.
- Provide clarity regarding our products and services while addressing inquiries.
- Utilize effective sales techniques to convert calls into sales.
- Maintain updated knowledge of company offerings to provide accurate information.
- Document and record all interactions with customers in our CRM system.
- Collaborate with the sales team to develop strategies for reaching sales targets.
- Assist in resolving customer complaints or issues in a timely manner.
- Follow up with potential clients to nurture relationships and encourage purchases.
- Prepare daily reports on calls made and sales achieved.
- Participate in team meetings to provide feedback and share insights.
- Stay informed about industry trends to better serve international customers.
- Provide excellent customer service to enhance customer experience.
- Maintain professionalism and positive demeanor during all interactions.
- Work under targets and contribute to the overall goals of the organization.
- Bachelors degree in any field.
- Minimum of 1-2 years experience in telecalling or sales.
- Exceptional verbal and written communication skills in English.
- Proficiency in additional languages is a plus.
- Strong persuasive and negotiation skills.
- Ability to work in a fast-paced environment and meet targets.
- Familiarity with CRM software and Microsoft Office Suite.
- Strong customer service orientation.
- Proficient in conducting market research and understanding customer needs.
- Effective time management and organizational skills.
- Demonstrated ability to work independently and as part of a team.
- Positive attitude and a professional demeanor.
- Ability to adapt to different cultural settings.
- Flexibility to work in different shifts as required.
- Willingness to learn and adapt to new strategies.
- Motivated by challenges and sales targets.
Employment Type: Full Time, Permanent
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(based on 15 Fashion TV interviews) What people at Fashion TV are saying
Rating based on 2 Intern
reviews
Anonymous · General Insurance
in Mumbai
I visited for an interview and found the office ambience very pleasing, though the office assistant didn't offer me coffee. Despite being shortlisted in the first round, I didn't proceed to the second round. However, the positive atmosphere and enthusiastic staff left a lasting impression. Though not successful this time, i aspire to join this company in the future.
The in all office experience is great and everything is in order only the communication between department can be improved.
Read 2 reviewsWhat Fashion TV employees are saying about work life
Fashion TV Benefits
Job Training 
Soft Skill Training 
Team Outings 
Education Assistance 
Work From Home 
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