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Engaged Employer

EXL Service

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3.7

based on 6.9k Reviews

481 EXL Service Jobs

Lead Assistant Manager

EXL Services.com ( I ) Pvt. Ltd.

3.7

based on 6.9k Reviews

10-14 years

₹ 6 - 12.5L/yr (AmbitionBox estimate)

Noida

1 vacancy

Lead Assistant Manager

EXL Service

posted 16d ago

Job Role Insights

Flexible timing

Key skills for the job

Data Analysis Accounting Operations Accounts Payable Recruitment Operations Management

+ 11 more

Job Description

Delegating responsibilities and supervising business operations
Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
Resolving conflicts or complaints from customers and employees.
Monitoring store activity and ensuring it is properly provisioned and staffed.
Analyzing information and processes and developing more effective or efficient processes and strategies.
Establishing and achieving business and profit objectives.
Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
Generating reports and presenting information to upper-level managers or other parties.
Ensuring staff members follow company policies and procedures.
Other duties to ensure the overall health and success of the business.

Employment Type: Full Time, Permanent

Read full job description

EXL Service Interview Questions & Tips

Prepare for EXL Service Lead Assistant Manager roles with real interview advice

What people at EXL Service are saying

3.6

Rating based on 214 Lead Assistant Manager reviews

Anonymous · Finance & Accounting in New Delhi

Likes

This is the worst organisation I ever had in my entire career.

Dislikes

The kinds of skills required for the process company not able to focus on hiring that talent. Inspite of that company focus on cost saving. Treat their employees like a slave.