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Manager
EXL Service
posted 19d ago
Job Description
- Delegating responsibilities and supervising business operations
- Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
- Resolving conflicts or complaints from customers and employees.
- Monitoring store activity and ensuring it is properly provisioned and staffed.
- Analyzing information and processes and developing more effective or efficient processes and strategies.
- Establishing and achieving business and profit objectives.
- Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
- Generating reports and presenting information to upper-level managers or other parties.
- Ensuring staff members follow company policies and procedures.
- Other duties to ensure the overall health and success of the business.
Employment Type: Full Time, Permanent
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What people at EXL Service are saying
Rating based on 90 Manager
reviews
Anonymous · Engineering - Software & QA
in Bangalore / Bengaluru
High skill development opportunities, company provides a great opportunity for learning and growth with exposure to challenging projects
- Skill development - Good+1 more
Poor work life balance and management issues
- Promotions - Poor+3 more
Manager salary at EXL Service
What EXL Service employees are saying about work life
EXL Service Benefits
Life Insurance Disability Insurance Critical Illness Insurance Dental Insurance & Vision Insurance Parental leave Your time and your family 
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