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Branch Service In charge- Alleppey
Exide Industries
posted 17d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- After sales service of warranty claims through Channel partners.
- Administer and perform all activities in line with the company procedures regarding service department.
- Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures.
- Maintain inventory of spare parts for service Centre.
- Leading training and motivating team ensuring optimum performance.
- Motivating & Keeping the team spirit high ensuring minimum attrition.
- Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures.
- Manage customer complaints and ensure the TAT targets at all the branch levels.
- Ensure the service SLAS and KPIs are met as per the business requirement.
- Warranty Analysis of the products and failure Mode Analysis for feedback to factory to factory and technical team for product improvements.
Employment Type: Full Time, Permanent
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People are getting interviews at Exide Industries through
People are getting interviews through
(based on 121 Exide Industries interviews)
Job Portal
Campus Placement
Company Website
Walkin
Referral
Recruitment Consultant
40%
13%
11%
8%
7%
1%
20% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at Exide Industries are saying
Rating based on 4 Service Incharge
reviews
Anonymous · Operations, Maintenance & Support
in Patna
Likes
Salary and tour convenience get on time
Dislikes
Policies
Read 4 reviewsService Incharge salary at Exide Industries
reported by
11
employees
with 12-26
years exp.
₹8.6
L/yr - ₹12.3
L/yr
164%
more
than the average Service Incharge Salary in India
View more details
What Exide Industries employees are saying about work life
based on 2.1k employees
Flexible timing
Monday to Saturday
Within city
Day Shift
Exide Industries Benefits
View more benefits
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