ServiceNow ITOM Senior Consultant

Role: ServiceNow ITOM Senior Consultant

Location: Pune / Mumbai / Bangalore / Chennai

What impact you can make

You will play a vital role in developing and supporting customers ServiceNow applications like ITOM, Service Mapping, Discovery, CMDB, ITSM, Integrations, Implementations, Development.

Role and Responsibilities

• Design, build and test ServiceNow enhancement stories.
• Provide software coding and customization including, but not limited to screen tailoring, workflow administration, report
• setup, data imports, integration, scripting, third party software integrations, and custom application development

Required Skills and Experience

• Hands-on design, development, and deployment experience with the Service-now.com platform for 6+ years (ITSM, ITOM and Integrations)
• Integration and Implementation experience in one or more SN modules, hands-on developer experience.
• Experience in providing creative solutions to business problems and working with IT Service Management (ITIL) processes, metrics, and key performance indicators.
• Must have solid understanding and experience in using several web technologies such as HTML, CSS, XML, JavaScript/AJAX and developing integrations with the ServiceNow platform using web services, SOAP, email, MID, plugins
• Knowledge of technical components such as LDAP, VPN, SSL and other such technologies.

Required Certifications:

• ITIL, CSA, ITSM + ITOM, ITAM, HRSD (Any other will be a plus), at least 2 mainline certifications matching required skills.

Our Offering

• Global cutting-edge IT projects that shape the future of digital and have a positive impact on environment
• Wellbeing programs & work-life balance - integration and passion sharing events
• Attractive Salary and Company Initiative Benefits
• Hybrid Work Culture
• Certifications

Ramkumar Subramani
Specialist Talent Acquisition
M: +91 (0) 9363437874