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Capgemini
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1519 Capgemini Jobs
ServiceNow ITOM Developer
8-13 years
Hyderabad / Secunderabad, Chennai, Bangalore / Bengaluru
20 vacancies
ServiceNow ITOM Developer
Capgemini
posted 6d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Develop & Configure ITOM Modules Implement and manage ServiceNow ITOM solutions, including Discovery, Service Mapping, Event Management, Orchestration, and CMDB.
- CMDB & Discovery Management – Design, configure, and optimize CMDB data models and Discovery processes, ensuring accurate asset and relationship mapping.
- Scripting & Automation – Develop scripts using JavaScript, REST/SOAP APIs, and Workflow automation for ITOM functionalities.
- Integrations & Cloud Management – Integrate ServiceNow ITOM with third-party monitoring tools (e.g., Splunk, SolarWinds) and cloud platforms (AWS, Azure, GCP).
- Event Management & Monitoring – Configure Event Management policies, correlation rules, and alert handling for proactive issue resolution.
- ITIL & Process Alignment – Ensure ITOM solutions align with ITIL best practices and business requirements for effective IT operations management.
- Troubleshooting & Optimization – Analyze discovery logs, CMDB data quality, and system performance, troubleshooting issues and optimizing configurations.
Employment Type: Full Time, Permanent
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What people at Capgemini are saying
Rating based on 31 Developer
reviews
Anonymous · Engineering - Software & QA
Nothing to say anything, It's my first company. I am happy to work.
- Skill development - Excellent
Please take employee opinion. Take action very clear on it immediately. So you will save the valuable employee to Capgemini.
- Promotions - Poor
Developer salary at Capgemini
What Capgemini employees are saying about work life
Capgemini Benefits
Salary Flexible working Leave Mobility Pension 
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