entomo - Implementation Specialist/Senior Implementation Specialist (10-14 yrs)

Summary:

Entomo is an Equal Opportunity Employer. The company promotes and supports a diverse workforce at all levels across the Company. The Company ensures that its associates or potential hires, third-party support staff and suppliers are not discriminated against, directly or indirectly, as a result of their colour, creed, cast, race, nationality, ethnicity or national origin, marital status, pregnancy, age, disability, religion or similar philosophical belief, sexual orientation, gender or gender reassignment, etc.

- At entomo, we have a welcoming and energetic environment that encourages collaboration and innovation. We are looking for Implementation Specialist/Sr. Implementation Specialist who comes with about 3-6 Years professional experience in business development, product development, sales, or consulting.

Responsibilities:

- Prepare design for all projects and documents all system integration requirements and develop all analytical functions such as data mapping, design an efficient disaster recovery plan and provide technical support to all implementation processes.

- Document all test plans and implement various test cases to resolve all defects in test processes and monitor all system change requests and develop implementation guides and develop all required tools.

Project Management and Delivery:

- Manage projects and progress, including tracking metrics, handling complex analyses, and preparing communications to report back to client and internal leadership.

- Working side by side with the client's teams on each engagement, helping tackle key challenges and ensure alignment in overall project delivery.

- Identify implementation challenges and develop practical recommendations for each customer context.

Data Management and Analysis:

- Be responsible for data discovery process and the maintenance of dataset quality.

- Perform advance data analysis to showcase actionable insights.

- Provide recommendation and guidance leading to decisions that require judgment with the consideration of possible impacts.

Essential Skills:

- Maintain knowledge of all product functionality according to customer requirement.

- Assist customers to analyze all workforce requirements and provide efficient solutions for same and participate in working of implementation team.

- Administer various installation projects and analyze all customer requirements and provide customization of all software applications for same and assist in efficient workflow for client.

- Participate in all sales meetings and prepare and analyze all information and design proposals for clients.

- Coordinate with functional groups and identify all required enhancements and processes changes as per client requirement to resolve all issues and provide onsite support to all clients for implementation process.

Competencies:

- Problem Solving/ Analysis

- Business Acumen

- Results Driven

- Customer Focus

- Communication Proficiency

Educational Qualification:

- Bachelor's degree in business, finance, engineering, economics (or relevant work experience)

- Excellent written and verbal communication skills

- Experience with Microsoft Office application is required.

- Excellent problem-solving abilities (quantitative, conceptual, analytical)

- Strong aptitude to learn.

- Ability to work independently and prioritize multiple tasks/projects is required.

- Superb communications skills with the ability to communicate complex ideas clearly to people at all levels.

- High level of integrity, empathy, and resourcefulness when it comes to working with clients and colleagues.