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Ecom Express
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16 Ecom Express Jobs
Executive - Learning & Development
Ecom Express
posted 1d ago
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Job Description
We are seeking an experienced and skilled Customer Excellence Coach (CEC) to join our team. As a Customer Excellence Coach, you'll train, mentor, and coach customer-facing teams to deliver world-class service, resolve issues efficiently, and foster loyalty.
Key Responsibilities:
• Develop and implement coaching strategies to enhance customer service skills
• Analyze performance metrics and provide actionable feedback
• Collaborate with cross-functional teams to deliver training programs
• Design and deliver training programs to upskill customer-facing teams
Job Location: Rajasthan
If you're passionate about customer success and team development, let's connect!"
Employment Type: Full Time, Permanent
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Ecom Express Benefits
Health Insurance 
Job Training 
Soft Skill Training 
Work From Home 
Education Assistance 
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