Senior Crm Executive

Roles and Responsibilities

• Manage customer escalations and complaints effectively.
  
• Handle customer queries via phone calls, emails, and chats with empathy and professionalism.
  
• Provide excellent customer service by resolving issues promptly and efficiently.
  
• Collaborate with internal teams to resolve complex customer issues.
• Should have good communication skills in Kannada, English, Hindi

This opportunity is for Chamrajapete Branch. Interested candidates please send your CV to recruitment.blr@dtdc.com.