Senior Executive CRM

Designation - Senior Executive CRM

Location - Panchkula, Haryana

- Built and maintained profitable relationships with clients.
- Customer interactions via calls and execution processes.
- Resolved customer complaints swiftly and efficiently.
- Introduced customers to new products to drive sales.
- Conducted meetings to ensure smooth execution of processes.
- Enhanced revenue through up-selling and cross-selling strategies.
- Prepared and submitted timely MIS and ad-hoc reports for stakeholders.
- Monitored competitor offerings and reported key insights.

- Preparation of MIS Reports & other data.